Service Manager: Regional Operations Leader (Malaysia)

Glory Global; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Glory Global in Malaysia is seeking a Service Manager responsible for delivering service to customers and profitability, leading Malaysia service teams including field services, product maintenance, customer training and support.

You will build relationships with clients and key stakeholders, manage operations, projects, supply chain, and quality control, and drive continuous improvement in a fast-paced tech environment.

Qualifications

• Minimum 8 years’ experience in field service operation management in Peninsular Malaysia.

Responsibilities

• Direct and coordinate day-to-day field operation and teams.

Skills

Leadership

Analytical thinking

Communication skills

Multitasking

Problem-solving

Education

Bachelor’s degree in Business, Engineering or Operations Management

Tools

Excel

Power BI

Job description

Glory Global in Malaysia is seeking a Service Manager responsible for delivering service to customers and profitability, leading Malaysia service teams including field services, product maintenance, customer training and support.

You will build relationships with clients and key stakeholders, manage operations, projects, supply chain, and quality control, and drive continuous improvement in a fast-paced tech environment.