Service Manager-Engineering (Duty Engineer)

Shangri-La Hotels (Malaysia) Berhad; Penang; On-site; MYR 120,000 - 180,000; Full time

Job summary

Shangri-La Hotels (Malaysia) Berhad seeks a Service Manager-Engineering (Duty Engineer) to lead engineering teams and ensure continuous operation of all hotel systems. You will coach technicians, prioritize emergency work, and support projects from planning through execution.

Ideal candidates hold a Building Services diploma/certificate or relevant mechanical/electrical/marine engineering qualifications and have experience with an International 5* hotel group.

Qualifications

• Diploma or certificate in Building Services, Mechanical, Electrical or Marine Engineering.
• Experience with an International 5* Hotel Group preferred.
• Fluent in English (and local language) and able to engage with guests and colleagues.

Responsibilities

• Manage, coach and supervise the engineering technicians.
• Ensure all equipment runs smoothly at all times.
• Carry out and prioritise emergency work requests.
• Support engineering projects through planning, supervision and execution.
• Support the audit and training programmes.

Skills

Leadership

Coaching

Shift work

Emergency response

Education

Diploma/Certificate in Building Services

Mechanical/Electrical/Marine Engineering

Job description

Service Manager-Engineering (Duty Engineer)

Service Manager-Engineering (Duty Engineer)

We are looking for Service Manager-Engineering (Duty Engineer)

As a Service Manager-Engineering (Duty Engineer), we rely on you to

Manage, coach and supervise the engineering technicians

Ensure all equipment runs smoothly at all times

Carry out and prioritise emergency work requests

Support engineering projects through planning, supervision and execution

Support the audit and training programmes

We are looking for someone who:

Has a passion for Engineering

Preferably has experience in electrical engineering and gas welding

Enjoys taking on a new challenge

Not afraid to take up new challenges

Willing to work shifts

Has experience as a Duty Engineer or equivalent in a hotel

Has a Diploma or Certificate in Building Services, Mechanical, Electrical or Marine Engineering

Has relevant experience with an International 5* Hotel Group

Communicates with fluency in English (and the local language)

A motivator and a self-starter

At Shangri-La Group, joy is more than a feeling - it is a way of life. Since 1971, our people brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

At Shangri-La Group, joy is more than a feeling - it is a way of life. Since 1971, our people brought the care and human touch of Asian hospitality across the globe, creating heartfelt connections and unforgettable experiences.

We believe joy is personal yet universal, found in every smile, every moment shared, and every experience elevated through our Asian art of hosting. Guided by our values and culture, we invite you to discover your purpose, grow with us, and find your Shangri-La in Shangri-La.

What can I earn as an Engineering Manager