Service Engineer PMC, Malaysia (for Asia Pacific)

MY860 Valmet Sdn Bhd.; Kuala Lumpur; On-site; MYR 90,000 - 180,000; Full time

Job summary

Valmet is seeking a Service Engineer PMC based in Malaysia to support customers in India and Southeast Asia. You will troubleshoot, optimize performance and provide expert recommendations for Valmet fabrics and PMC operations.

The role requires a Diploma or Bachelor in mechanical or chemical engineering, 5+ years pulp and paper mill experience, fluent English and Mandarin is a plus. Willingness to travel to customer sites and support other mills in the region.

Qualifications

• Diploma in pulp and paper making or bachelor’s degree in mechanical, chemical engineering.
• At least 5 years’ experience working with pulp & paper mill is an advantage.
• Welcome to new graduate.
• Good speaking and written English (Mandatory), and Chinese Mandarin is an advantage.
• Proficient in MS office.
• Customer oriented and service-minded and mature with good teamwork and organizing skills.
• Good communication and interpersonal skills.
• Experience with pulp/paper machine clothing inspection is advantage.
• Willingness to work at customer premises and to travel time to time to support other mills in India, other SEA countries.
• Pulp and paper process & trouble shooting from stock preparation until reel FBR (PMC).
• Product knowledge (Forming Fabric, Press Felt, Black Belt, Dryer fabric).

Responsibilities

• Participate in follow-up of the mill operation in cooperation with customer representatives, and support customer in trouble shooting and improving the operation regarding Valmet supplied fabrics by giving advice and recommendation
• Make clothing record of the clothing. All reports to be saved in ComPass
• Follow up the inventory and secure sufficient stock of fabrics at the mill in cooperation with customer representatives and Valmet product sales manager/engineer
• Attend every shut down/start up and visually inspect Valmet fabrics prior to installation to make sure the clothing is correct and worth installing.
• Supervise and monitor the installation of Valmet fabrics into machines
• Work together with Valmet mill sales manager and product sales manager to identify sales leads and to provide technical support and solutions for customer
• Perform according to Quality, Health, Safety, Environmental and other company’s management system, policies, practices and instructions

Education

Diploma in pulp and paper making

Bachelor’s degree in mechanical engineering

Bachelor’s degree in chemical engineering

English (Fluent)

Chinese Mandarin (Advantage)

Tools

MS Office

Job description

Service Engineer PMC, Malaysia (Chinese & English Speaking)

Are you ready to make an impact in the pulp and paper industry? At Valmet, we are looking for a Service Engineer based in Malaysia and can support the customers in India and other Southeast Asia country e.g., Vietnam, Thailand, Laos., who will play a key role in supporting our customers to achieve operational excellence. In this role, you will collaborate closely with internally team e.g., Global Product Manager, Local Product Manager/Engineer, and Mill Sales Manager to troubleshoot issues, optimize performance, and provide expert recommendations. Your technical insight will help ensure smooth operations and deliver real value to our customers.

Key responsibilities

• Participate in follow-up of the mill operation in cooperation with customer representatives, and support customer in trouble shooting and improving the operation regarding Valmet supplied fabrics by giving advice and recommendation
• Make clothing record of the clothing. All reports to be saved in ComPass
• Follow up the inventory and secure sufficient stock of fabrics at the mill in cooperation with customer representatives and Valmet product sales manager/engineer
• Attend every shut down/start up and visually inspect Valmet fabrics prior to installation to make sure the clothing is correct and worth installing.
• Supervise and monitor the installation of Valmet fabrics into machines
• Work together with Valmet mill sales manager and product sales manager to identify sales leads and to provide technical support and solutions for customer
• Perform according to Quality, Health, Safety, Environmental and other company’s management system, policies, practices and instructions

Qualifications

• Diploma in pulp and paper making or bachelor’s degree in mechanical, chemical engineering
• At least 5 years’ experience working with pulp & paper mill is an advantage
• Welcome to new graduate
• Good speaking and written English (Mandatory), and Chinese Mandarin is an advantage
• Proficient in MS office
• Customer oriented and service-minded and mature with good teamwork and organizing skills
• Good communication and interpersonal skills
• Experience with pulp/paper machine clothing inspection is advantage
• Willingness to work at customer premises and to travel time to time to support other mills in India, other SEA countries.
• Pulp and paper process & trouble shooting from stock preparation until reel FBR (PMC)
• Product knowledge (Forming Fabric, Press Felt, Black Belt, Dryer fabric)

We offer

A challenging and rewarding position in a truly international business environment, where your expertise will directly influence the success of our PMC Fabrics operations. At Valmet, we foster an innovative and collaborative culture that empowers development-minded professionals to thrive. You will have the opportunity to work in a fast-paced, dynamic setting full of possibilities for growth, learning, and making a real impact on our customers’ performance.

When everything works together Valmet is where the best talent from a wide variety of backgrounds comes together.

Join the team! www.valmet.com/careers http://www.valmet.com Valmet is a global technology leader in serving process industries. We work with our customers throughout the lifecycle, delivering cutting‑edge technologies and services, as well as mission‑critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of 18,500 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2025, Valmet’s net sales totaled approximately EUR 5.2 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki.

To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.