Service Engineer (Industrial Metrology, Food & Pharma Industrial Solutions)

Cairnhill Metrology Pte Ltd; Shah Alam; On-site; MYR 67,000 - 112,000; Full time

Job summary

Cairnhill Metrology Pte Ltd in Shah Alam, Malaysia, seeks a service engineer with a recognised degree in Electrical and Electronic Engineering or Mechatronics. The role involves servicing metrology systems, installation, commissioning, troubleshooting, and preventive maintenance.

You will maintain customer relationships, update CRM, and may travel domestically and overseas as needed. The ideal candidate has 3–5 years of relevant service experience (fresh graduates encouraged) and a genuine

Qualifications

• Degree in Electrical and Electronic Engineering or Mechatronics.

Responsibilities

• Service the range of metrology and inline equipment including installation, commissioning, troubleshooting and repairs.
• Perform preventive maintenance and calibrations to ensure systems operate reliably.
• Update CRM promptly for team follow-up and customer care.
• Report to Service or Branch Manager; support installations in Malaysia or overseas when required.

Skills

Instrumentation knowledge

Customer service

Education

Electrical & Electronic Engineering / Mechatronics

Job description

• Service the range of Industrial, Advanced and Portable Metrology that we sell for dimensional measurement, defects analysis, quality and reverse engineering. Service the range of in-line checkweighers, X-ray and metal detectors that we sell for automated weight, hazard point and quality control for food, pharma and industrial applications. This includes installing, commissioning, troubleshooting and repairs, preventive maintenance and calibrations.
• Perform work assignments in efficient and methodical fashion, and in its course, also keep in touch with customers, to actively improve customer satisfaction with us/our products
• Update CRM on timely and effective basis for team-wide follow up and teamwork support
• Report to the Service or Branch Manager or as assigned
• At times, you may be required to support installations in other parts of Malaysia or overseas
• Recognised Degree in Electrical and Electronic Engineering, or Mechatronics Engineering
• 3 to 5 years relevant working experience in service preferred, fresh graduates are encouraged to apply
• A “service heart” with good knowledge of instrumentation and deriving satisfaction in getting systems back into operations efficiently and effectively
• An interest in metrology and quality as a deliverer of manufacturing competitiveness
• A team player with strong inter-personal communications skills, high integrity and discipline
• Have your own car transport

All applications will be treated with strict confidentiality.