Service & Technical Engineer

Obsnap Instruments; Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

A technology solutions provider in Selangor is seeking a dedicated technical support specialist. The role involves providing consultation, training, and technical support for a range of products including industrial machines. Ideal candidates will possess certification in Electrical/Electronic/Mechatronic Engineering and be fluent in English. Additional qualities such as good communication skills and the ability to work under pressure are essential. Training will be offered, with opportunities for long-term career growth.

Qualifications

• Candidate must possess certification in Electrical/Electronic/Mechatronic Engineering.
• Fluent in English is essential.
• Capable of working under pressure and willing to work long hours.
• Capable to work under pressure and sometimes long-hours.
• Initiative, independent and with integrity.

Responsibilities

• Provide consultation, training, and technical support for all product range.
• Responsible for presales technical support for various industrial machines.
• Conduct training, testing, preventive maintenance, and installation of software/hardware.

Skills

Fluent in English

Good communication and interpersonal skills

Ability to work under pressure

Initiative and independence

Initiative

Independent

Integrity

Education

Certification in Electrical/Electronic/Mechatronic Engineering

Higher Secondary/STPM/A Level/Pre-U

Diploma/Advanced/Higher/Graduate Diploma

Bachelor's Degree/Post Graduate Diploma/Professional Degree

Job description

Qualification

Higher Secondary/STPM/'A' Level/Pre-U
Professional Certificate
Diploma/Advanced/Higher/Graduate Diploma
Bachelor's Degree/Post Graduate Diploma/Professional Degree

Employment Type

Full-Time

Responsibilities

Technical:

• Provide consultation, training and technical support for all product range.
• Attend to customer inquiries and request on the application of the products.
• Responsible for presales technical support on the presentation of various kinds of industrial machines such as barcode, printer, scanner, RFID, hand labelling system, ribbon and labels and software used for barcode AIDC system.

Service:

• Conduct training, testing, preventive maintenance and installation of software and hardware.
• Hardware Troubleshoot.
• Software Integration Support.
• Attend all customer service calls.
• Perform calibration on equipment and do relevant paperwork.

Job Location

Selangor

Other Location

Years of Experience

1

Age Range of Candidate

-

Monthly Salary

-

Requirements

Candidate must possess certification on Electrical/Electronic/Mechatronic Engineering.

Must have:

• Fluent in English.
• Good communication and interpersonal skills.
• Capable to work under pressure and sometimes long-hours.
• Initiative, independent and with integrity.

Preference from the company:

• Candidates with interest in long-term career, growth and development within the company.
• Have their own form of transportation and have the willingness to travel.
• Applicants should be Malaysian citizens or hold relevant residence status in Malaysia.

Notice:

• Prior knowledge on equipment handling is not required; training will be provided.
• Maintenance repair will be closely focused on tools, instruments & equipment under the company.