Service Engineer

GEA Germany GmbH; Sarawak; On-site; MYR 67,000 - 100,000; Full time

Job summary

GEA Germany GmbH in Malaysia seeks a Service Engineer (Electrical/Mechanical) to support customers, supervise installation and commissioning of separation equipment, and manage field service activities across Sarawak.

Based in Bintulu, you will train operators, prepare manuals, and ensure safety on site while coordinating with internal teams and clients.

Qualifications

• Bachelor Degree/Diploma in Electrical/Mechanical Engineering or equivalent.
• Fresh graduates welcome.
• Process knowledge in palm oil industry is an advantage.
• Proficiency in Bahasa Malaysia and English required.
• Willingness to travel 10–15 days per month within Sarawak.
• Position-based in Bintulu.

Responsibilities

• Provide technical support by understanding customer requirements.
• Oversee installation and commissioning of separation equipment.
• Take over service projects and field service execution upon confirmation.
• Meet customers for technical discussions and service execution.
• Support service of separation equipment including minor/major services.
• Troubleshoot control systems, mechanical and electrical aspects.
• Manage service jobs within budget.
• Prepare instruction manuals and train operators/maintenance personnel.
• Ensure safety adherence of all site colleagues and contractors.
• Commission equipment and train operators.
• Prepare daily timesheets and service reports.

Skills

Oral communication

Written communication

Presentation skills

Interpersonal skills

Bahasa Malaysia

English

Education

Electrical/Mechanical Engineering degree

Tools

Microsoft Office

Job description

Responsibilities / Tasks

• Technical support: understand customer requirements and provide technical support
• Oversee installation and commissioning of separation equipment
• Take over service projects and field services execution upon confirmation
• Meet customer for technical discussion and service / field service execution
• Service Separation equipment including Minor Service & Major Service
• Troubleshooting the control system / Mechanical / Electrical
• Manage service job within the stipulated budget
• Preparation for Instruction Manuals and Training of Operational / Maintenance Personnel.
• Ensure safety adherence of all colleagues and contractors involved in the site works
• Equipment/plant commissioning and operator training
• Prepare daily timesheets and service report

Your Profile / Qualifications

• Bachelor Degree/Diploma in Electrical/Mechanical Engineering or equivalent
• Open for fresh graduates
• Process knowledge in palm oil industrial will be an advantage
• Good oral, written and presentation skills in Bahasa Malaysia and English language are essential
• Good computer skills with sound knowledge of Microsoft Office
• Proactive, Independent, highly motivated and open-minded
• Team player with strong interpersonal skills
• Able to communicate/deal professionally with both internal and external clients
• Good oral, written and presentation skills would be desirable
• Able to travel occasionally for short duration of 10-15 days per month throughout Sarawak
• Position will be based in Bintulu
• Must have Class D driver’s licence
• Must be hands on.

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries. The international technology group focuses on process technology and components for sophisticated production processes in various end-user markets.