Service Engineer

Siemens Energy; Petaling Jaya; Hybrid; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working arrangement

Competitive benefits package

Professional development

Job summary

Siemens Energy seeks an expert in remote I&C monitoring to collect and analyze diagnostic data from Omnivise T3000 across a global fleet of power plants.

You will enable data collection, transmission, and evaluation, supporting diagnostics dashboards in the Customer Portal and interacting with customers worldwide from our international team based in Germany, Hungary, and Malaysia.

Qualifications

• Degree in IT/CS/EE or related field.
• Strong IT admin and network skills.
• Experience with data collection from control systems.

Responsibilities

• Manage remote installation of Data Agent and ICMA services.
• Support remote monitoring platform and AWS data uploads.
• Execute ICMA System Check and produce dashboards/reports.
• Ensure remote I&C data acquisition for 400+ plants.
• Act as primary customer contact for ICMA globally.
• Contribute to more resilient energy systems.

Skills

IT system administration

Networking

Scripting

Communication

Education

University degree in IT/CS/EE

Tools

AWS Cloud

Firewalls

Job description

A Snapshot of Your Day

In your daily work, you will collect and analyze diagnostic data from Omnivise T3000, the distributed control system installed across our global fleet of power plants. You will be responsible for technical activities related to the automatic collection, transmission, and evaluation of I&C data. Through your expertise, Siemens Energy customers and specialists will be able to access accurate diagnostic information and implement timely corrective measures, helping to prevent operational risks.

As an expert in remote I&C monitoring, you will be directly contributing to Siemens Energy’s strategic mission – keeping critical infrastructure safe and reliable, while minimizing environmental impact. You will interact daily with customers worldwide, gaining exposure to diverse cultures and perspectives. You will be part of an international team based in Germany, Hungary, and Malaysia, where collaboration, mutual respect, and shared commitment to common goals define our way of working.

How You’ll Make An Impact

• Manage the remote installation of Data Agent, a Siemens Energy software tool that collects data from Omnivise T3000 units, enabling the implementation of I&C Monitors and Advisors (ICMA) services.
• Support Siemens Energy’s remote monitoring platform, which analyzes operational status of Omnivise T3000 units through automated data collection and upload to an AWS cloud. Data then is processed and visualized via diagnostic dashboards in the Siemens Energy Customer Portal.
• Execute ICMA System Check service on Omnivise T3000 units, produce dashboards and reports that outline the current diagnostic status of control system components, and enable reactive maintenance measures when needed.
• Ensure remote I&C data acquisition and subsequent analytics phase for a growing fleet of over 400 power plants worldwide.
• Act as the primary customer contact for ICMA System Check services globally.
• Contribute to making energy systems more resilient and reliable.

What You Bring

• Strong technical background, ideally (but not necessarily) with a completed university degree in Information Technology, Computer Science, or Electrical Engineering.
• Solid technical skills in IT system administration, network topology, and scripting.
• Interest in working with power plant computer architectures, including servers, clients, and network devices such as firewalls, routers, and switches.
• Solution-oriented mindset and proactive approach.
• Strong communication, collaboration, active listening, and problem-solving skills.
• Ability to connect with customers worldwide, demonstrating intercultural sensitivity and adaptability to meet diverse needs.
• A team‑player attitude, working in synergy with colleagues to ensure responsive service delivery and high-quality standards.
• Willingness to travel abroad (e.g., to Germany) for training purposes.

About The Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Opportunity to have an active engineering role on Siemens Energy future handling complex projects with a high digitalization level.
• Working with international teams and business environments.
• Excellent opportunity for professional development on a new tailored organization for Siemens Energy business.
• Readily available learning platform to support your growth!
• Hybrid working arrangement and competitive benefits package.