Field Service Supervisor

Siemens Energy; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Field Service Development Plan

Advisor to stakeholders

Training opportunities

Job summary

Siemens Energy, a global leader in energy technology, seeks a Field Service Engineer to deliver on-site installation, commissioning, maintenance and repair of high voltage transmission equipment. You will diagnose complex issues, mentor junior engineers, and collaborate with engineering and sales teams to ensure customer satisfaction and product improvements.

The role requires a strong technical background, travel flexibility, and commitment to safety and quality standards in demanding field

Qualifications

• Electrical degree or equivalent with 7+ years in HV field service.
• Knowledge of HV transmission equipment (transformers, AIS/GIS, breakers).
• Proficiency with diagnostic tools and testing equipment; able to use remote headset tech.

Responsibilities

• Provide technical field advice and supervise installation, commissioning, maintenance, upgrades, refurbishment, and repair of HV equipment in the field.
• Diagnose issues in HV transmission equipment and identify solutions.
• Provide technical support to customers and internal teams; feedback for product improvements.
• Develop and maintain documentation such as service reports, logs, method statements, and HSE records.
• Act as Siemens Energy representative on site; coordinate scope and sign off works; mentor junior engineers.
• Provide customer training on routine maintenance and ensure service work meets customer expectations.
• Adhere to Quality and HSE protocols while working on HV systems.

Skills

HV transmission

Independent work

Travel readiness

Problem solving

Remote headset tech

Education

Electrical Engineering degree

Tools

Diagnostic tools

Testing equipment

Job description

A Snapshot of Your Day

The Field Service Engineer's immediate supervisor is the Head of Field Service for the Asia Pacific region. This means the FSE will take direction, provide updates, and receive guidance from the Head of Field Service in this region and involves collaborating with various teams on different levels:

How You'll Make An Impact

• Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
• Conduct solving and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
• Provide technical support and expertise to customers, field service engineers, and other internal collaborators (including offer and project management teams)and collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
• Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
• Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site and train and mentor junior field service engineers
• Provide training to customers on routine maintenance tasks and gives to internal and external customer happiness by driving service work according to customer order and expectations
• Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.

What You Bring

• Electrical Degree or equivalent experience with more than 7 years' working experience in field service engineering within the high voltage transmission industry (including 'hands-on' experience with new installations and service)
• In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
• Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
• Strong problem-solving and fixing skills, with the ability to work independently in demanding field environments.
• Ability to improvise and willingness to experience unpredictable situations
• Any certification related to Siemens Energy GIS, AIS, or power transformers would be an added advantage.
• Willingness to travel locally and regionally to various field locations and work flexible hours as needed

About The Team

Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• Embark on Siemens Energy’s Field Service Development Plan
• Be a trusted advisor to both your Internal and External Stakeholders
• Develop your technical and soft-skills working with multi-functional teams
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform

https://jobs.siemens-energy.com/job