Service Engineer

SKF; Negeri Sembilan; On-site; MYR 67,000 - 100,000; Full time

Job summary

SKF Malaysia Sdn Bhd is seeking a diligent Field Service Engineer focused on vibration analysis and SKF CT/ MPT product support. You will perform diagnostics, recommend corrective actions, and deliver clear service reports to customers with a focus on quality and timely delivery.

The role requires knowledge of rotating machinery, travel to customer sites across West Malaysia, and strong communication skills in English and Bahasa Malaysia.

Qualifications

• Bachelor’s degree in mechanical engineering or equivalent.
• Two years’ experience in a similar sales or service role.
• Knowledge of condition monitoring products and services.
• Willing to travel regularly to customer sites with own transport.

Responsibilities

• Gain general knowledge of SKF CT products and services.
• Perform vibration analysis and troubleshooting using SKF CT products.
• Expand knowledge of SKF MPT products and monitoring tools.
• Develop skills in thermography, ultrasonic, and lubricant analysis.
• Prepare service reports on diagnosis and prognosis for customers.
• Maintain reporting logs and asset information in SKF databases.
• Prepare billing documentation and initiate follow-up on service enquiries.
• Provide technical support or training to customers and internal teams.
• Ensure availability of spare parts for projects and services.
• Collaborate with ISEA peers to maintain high-quality support.

Skills

Customer service

Troubleshooting

Communication

Travel readiness

Education

Bachelor's Degree in Mechanical Engineering

Tools

SKF CT Products

Condition monitoring tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Location

Nilai, MY

Location

SKF Malaysia Sdn Bhd

Key Responsibilities

• Gain and maintain general knowledge about SKF Connected Technologies (CT) Products and related Services,
• Perform high quality service through vibration analysis and troubleshooting using SKF CT Products, and when required, corrective actions such as alignment and balancing.
• Gain and maintain sufficient knowledge about SKF’s portfolio of Maintenance and Power Transmission (MPT) Products including basic monitoring tools,
• Expand competency in other condition monitoring techniques such as thermography, ultrasonic and lubricant analysis,
• Prepare the service reports on diagnosis and prognosis activity for submission to customers,
• Utilize SKF database to maintain all reporting logs, diagnosis history and asset information sheets,
• Prepare necessary documentation for billing process,
• Initiate contact and follow-up on any Service enquiries,
• Offer timely technical support or training on the SKF products to internal and external customers,
• Maintain and ensure availability of essential spare parts for the execution of the projects and services,
• Liaise with peers within ISEA region to ensure continuous support on Condition Monitoring Products with optimum quality.

Desired Qualification, Experience and Traits

• Bachelor’s Degree in Engineering, in the field of Mechanical or equivalent.
• Certified vibration analyst Level I or II is appreciated.
• At least two years’ experience in a similar role on sales or services using any modern condition monitoring products. Troubleshooting skill is a plus point.
• Knowledge across condition monitoring products and services is essential.
• General understanding of rotating machinery requirements and standards will be an added advantage.
• Willing to travel regularly on pay-and-claim basis to customer sites with own transport within West Malaysia and arranged transport within East Malaysia.
• Must be aware and comply with applicable safety regulations and standards.
• Ability to follow and read work instructions, prints, schematics, drawings etc.
• Ability to draft and make schematics or drawings is a plus point.
• Must be well organized and possess the ability to prioritize tasks while working with short deadlines and in line with SKF practices.
• Good ability to communicate clearly and concisely, write legible proposal and agreement, business correspondence, and guidance notes.
• Agile, sales-oriented, and pro-active.
• Excellent written and spoken English and Bahasa Malaysia.