Service Engineer

SKF Group; Nilai; On-site; MYR 78,000 - 112,000; Full time

Job summary

SKF Group is seeking an experienced service professional in Malaysia to perform vibration analysis and troubleshooting using SKF CT products. You will expand knowledge across SKF’s condition monitoring portfolio while maintaining reports and asset data.

The role requires regular travel to customer sites in West and East Malaysia, strong communication, and adherence to safety standards. Bachelor’s degree in mechanical engineering is required, with Level I/II vibration analyst certification

Qualifications

• Bachelor’s Degree in Engineering (Mechanical or equivalent).
• Certified vibration analyst Level I or II is appreciated.
• At least two years’ experience in a similar role on sales or services using condition monitoring products.
• Knowledge across condition monitoring products and services is essential.
• Willing to travel regularly to customer sites with own transport within West Malaysia and arranged transport within East Malaysia.
• Must follow safety regulations and read/interpret work instructions, prints and schematics.

Responsibilities

• Gain and maintain knowledge about SKF CT products and related services.
• Perform high quality service through vibration analysis and troubleshooting using SKF CT products; provide corrective actions as needed.
• Expand knowledge of SKF MPT products including basic monitoring tools.
• Prepare service reports on diagnosis and prognosis for customers.
• Maintain reporting logs, diagnosis history and asset information in SKF databases.
• Prepare documentation for billing and initiate follow-up on service inquiries.

Skills

Vibration analysis

Diagnostics

Troubleshooting

Customer service

Communication

English proficiency

Bahasa Malaysia

Education

Bachelor’s Degree in Mechanical Engineering

Tools

Thermography equipment

Ultrasonic equipment

Vibration analyzers

Lubricant analysis tools

Job description

• Gain and maintain general knowledge about SKF Connected Technologies (CT) Products and related Services,
• Perform high quality service through vibration analysis and troubleshooting using SKF CT Products, and when required, corrective actions such as alignment and balancing.
• Gain and maintain sufficient knowledge about SKF’s portfolio of Maintenance and Power Transmission (MPT) Products including basic monitoring tools,
• Expand competency in other condition monitoring techniques such as thermography, ultrasonic and lubricant analysis,
• Prepare the service reports on diagnosis and prognosis activity for submission to customers,
• Utilize SKF database to maintain all reporting logs, diagnosis history and asset information sheets,
• Prepare necessary documentation for billing process,
• Initiate contact and follow‑up on any Service enquiries,
• Offer timely technical support or training on the SKF products to internal and external customers,
• Maintain and ensure availability of essential spare parts for the execution of the projects and services,
• Liaise with peers within ISEA region to ensure continuous support on Condition Monitoring Products with optimum quality.

Desired Qualification, Experience and Traits

• Bachelor’s Degree in Engineering, in the field of Mechanical or equivalent.
• Certified vibration analyst Level I or II is appreciated.
• At least two years’ experience in a similar role on sales or services using any modern condition monitoring products. Troubleshooting skill is a plus point.
• Knowledge across condition monitoring products and services is essential.
• General understanding of rotating machinery requirements and standards will be an added advantage.
• Willing to travel regularly on pay‑and‑claim basis to customer sites with own transport within West Malaysia and arranged transport within East Malaysia.
• Must be aware and comply with applicable safety regulations and standards.
• Ability to follow and read work instructions, prints, schematics, drawings etc.
• Ability to draft and make schematics or drawings is a plus point.
• Must be well organized and possess the ability to prioritize tasks while working with short deadlines and in line with SKF practices.
• Good ability to communicate clearly and concisely, write legible proposal and agreement, business correspondence, and guidance notes.
• Agile, sales-oriented, and pro‑active.
• Excellent written and spoken English and Bahasa Malaysia.

About SKF

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.