Service Engineer

SYNAPSCO; Kuala Lumpur; On-site; MYR 54,000 - 84,000; Full time

Job summary

SynapsCo, a global engineering organization, is seeking a Service Engineer to service, maintain, troubleshoot, and support Data Center Cooling / HVAC systems across Southeast Asia.

You will work hands-on at customer sites, diagnosing faults, performing preventive and corrective maintenance, and collaborating with colleagues to ensure uptime.

Qualifications

• Diploma or degree in Mechanical Engineering, HVAC, Air Conditioning & Refrigeration, Building Services, or related discipline.
• Hands‑on experience supporting HVAC or cooling systems.
• Strong troubleshooting and technical problem‑solving capabilities.
• Comfortable providing customer/site technical support.

Responsibilities

• Support servicing, maintenance, and troubleshooting of Data Center Cooling / HVAC systems.
• Provide technical support to customers and sites.
• Travel to customer sites as required.

Skills

Data Center Cooling

HVAC Troubleshooting

Customer Support

Site Technical Support

Teamwork Skills

Communication Skills

Education

Mechanical Engineering

HVAC Degree

Building Services

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the Opportunity

SynapsCo is supporting an international engineering organization specializing in mission-critical cooling solutions for Data Center projects across Southeast Asia.

We are currently seeking a Service Engineer to support the servicing, maintenance, troubleshooting, and technical support of Data Center Cooling / HVAC systems.

Preferred Background

We are looking for candidates with experience in:

• Data Center Cooling Systems
• Precision Air Conditioning
• CRAC / CRAH Systems
• Chillers and Chilled Water Systems
• HVAC Service & Maintenance
• Preventive and Corrective Maintenance
• Troubleshooting and fault diagnosis
• Customer technical support
• Mission-Critical Facilities

Experience with organizations such as Vertiv, Schneider Electric, Daikin Applied, Carrier, Johnson Controls, Climaveneta, Envicool, Exyte, or similar organizations would be advantageous.

Requirements

• Diploma or Degree in Mechanical Engineering, HVAC, Air Conditioning & Refrigeration, Building Services, or related discipline.
• Hands‑on experience supporting HVAC or cooling systems.
• Strong troubleshooting and technical problem‑solving capabilities.
• Comfortable providing customer/site technical support.
• Willing to travel to customer sites when required.
• Good communication and teamwork skills.