Service Engineer

EMS Test Measurement; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

EMS Test Measurement in Malaysia seeks a Service Engineer to install, calibrate, and maintain Environmental Test Systems, driving reliability and safety across EV battery testing and high-tech manufacturing sectors.

Ideal candidates bring 2+ years in servicing or technical support, strong problem-solving and communication skills, and a safety-first mindset, with a commitment to continuous learning in a dynamic, customer-focused role.

Qualifications

• Bachelor’s degree in Electrical, Electronics, or related Engineering field.
• Minimum 2 years’ experience in servicing, calibration, testing, or technical support.
• Strong problem-solving, analytical, and communication skills.
• Independent, safety-conscious, and committed to continuous learning.

Responsibilities

• Install, calibrate, maintain, and repair Environmental Test Systems.
• Troubleshoot equipment issues and minimize downtime with diagnostic tools.
• Provide technical training and guidance to customer teams.
• Collaborate with sales, engineering, and product teams; document service reports.

Skills

Strong problem-solving

Analytical thinking

Communication skills

Safety-conscious

Willingness to learn

Education

Bachelor’s degree in Electrical, Electronics, or related Engineering field

Tools

Calibration standards

Diagnostic tools

Test equipment software

Job description

Role Overview

As a Service Engineer at EMS Test Measurement, you’ll go beyond equipment servicing - you’ll be at the forefront of test & reliability engineering. From advanced Environmental Test Systems to emerging solutions in renewable energy, EV battery testing, and high-tech manufacturing, you will play a key role in ensuring reliability, safety, and performance across industries.

This role is ideal for engineers who are passionate about technology, problem-solving, and driving innovation in the field of test and measurement.

Key Responsibilities

• Testing & Reliability
  • Perform installation, calibration, maintenance, and repair of Environmental Test Systems.
  • Conduct reliability and performance tests to ensure compliance with industry standards.
  • Support customer R&D and QA teams in setting up accurate and repeatable test processes.
• Technical Expertise
  • Troubleshoot complex equipment issues to minimize downtime.
  • Utilize diagnostic tools, software, and methodologies for precision analysis.
  • Stay updated with the latest trends in reliability testing and environmental simulation.
• Customer Engagement
  • Provide technical training and hands-on guidance to customer teams.
  • Partner with clients to enhance their reliability programs and test strategies.
  • Deliver excellent customer experience by ensuring dependable and timely support.
• Collaboration & Growth
  • Work closely with sales, engineering, and product teams to deliver holistic solutions.
  • Document and maintain detailed service reports for knowledge sharing and improvement.
  • Continuously expand technical expertise through training and on-the-job learning.

Requirements

Must-have

• Bachelor’s degree in Electrical, Electronics, or related Engineering field
• Minimum 2 years’ experience in servicing, calibration, testing, or technical support
• Strong problem-solving, analytical, and communication skills
• Independent, safety-conscious, and committed to continuous learning

Good-to-have

• Knowledge of reliability testing, environmental chambers, or test equipment
• Familiarity with calibration standards and diagnostic tools/software
• Experience supporting R&D or QA teams in testing and reliability projects

Why Join EMS?

• Be part of a leading solutions provider in test & measurement across Malaysia and beyond.
• Gain exposure to cutting-edge projects in EV battery testing, renewable energy, and advanced manufacturing.
• Access to continuous training, technical certifications, and career growth opportunities.
• Work in a collaborative, innovation-driven environment that values progress and people.

If you’re ready to grow your career in test & reliability engineering, join EMS and help us shape the future of testing.