Desktop Support Engineer

NTT DATA, Inc.; Subang Jaya; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Parking facilities

Annual dinners and company trips

Workplace safety emphasis

Job summary

NTT DATA, Inc. is seeking a Desktop Support Engineer in Subang Jaya, Malaysia to address client requests and resolve hardware and software problems. The role includes training users and delivering hands-on desktop support as part of an expanding team.

Ideal candidates will have 2–4 years of experience and knowledge of computer systems, with an emphasis on practical problem-solving and customer service. This on-site position offers opportunities for growth within a global IT services company.

Qualifications

• Experience providing desktop support to end users in a corporate setting.
• Strong troubleshooting skills for hardware and software issues.

Responsibilities

• Triage client support, fix hardware/software issues, and train users.
• Join an expanding NTT DATA team delivering hands-on desktop support.
• Level up advanced system expertise and client skills; ideal for candidates with 2-4 years' experience.

Skills

Desktop support

Hardware troubleshooting

Software troubleshooting

User training

Job description

• Triage client support, fix hardware/software issues, and train users.
• Join an expanding NTT DATA team delivering hands-on desktop support.
• Level up advanced system expertise and client skills; ideal for candidates with 2-4 years' experience!

We are expanding our team: As a Desktop Support Engineer, you will address client support requests, troubleshoot hardware and software issues, and provide training on computer operations. Ideal candidates have 2-4 years’ experience and advanced knowledge of computer systems.

Company Benefits

Annual Events

• Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

• The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

• Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...