Customer Care Associate

NTT DATA, Inc.; Subang Jaya; On-site; MYR 24,000 - 36,000; Full time

Benefits offered by this job

Free parking

Annual events

Job summary

NTT DATA, Inc. invites applications for a Customer Care Associate to serve as the first point of contact for customers and to deliver exceptional service.

You will respond to inquiries and complaints, ensuring customer satisfaction, and join a team focused on providing high-quality support. This role is ideal for communicators who are passionate about service and eager to make customers happy.

Qualifications

• Respond to inquiries and resolve complaints to ensure customer satisfaction.
• Ideal for candidates with strong communication skills and a passion for customer service.
• First contact point for customers in a team delivering exceptional service.

Responsibilities

• Serve as first contact by answering inquiries and resolving complaints.
• Deliver exceptional service to customers.

Skills

Communication skills

Customer service

Inquiries handling

Complaint resolution

Job description

• Serve as first contact: answer inquiries, resolve complaints, ensure satisfaction.
• Join NTT DATA’s team focused on delivering exceptional service.
• Ideal for communicators passionate about service, bring energy and make customers happy!

Become part of our team as a Customer Care Associate, serving as the first point of contact for customers and delivering exceptional service. Respond to inquiries and complaints, ensuring customer satisfaction. Ideal for candidates with strong communication skills and a passion for customer service.

Annual Events

Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with...