Service Crew ( Frostea Cafe @ Cameron Centrum )

HAVEN HIGHLAND SDN. BHD.; Brinchang; On-site; MYR 22,000 - 45,000; Full time

Job summary

Frostea Cafe Cameron Centrum is seeking a Service Crew to prepare and serve a variety of coffee beverages, including espresso drinks, lattes, and cappuccinos, and to take orders with accuracy. You will process payments via POS, maintain a clean, organized station and seating area, manage inventory and restock as needed, and communicate restocking needs to management.

The role requires excellent communication, a passion for coffee, flexibility to work weekends and holidays, and a commitment to

Qualifications

• Previous experience as a barista or cashier in a fast-paced environment is preferred, but not required.
• Excellent communication and customer service skills.
• Ability to multitask and stay organized under pressure.
• Basic math skills and experience handling cash transactions.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Prepare and serve a variety of coffee beverages, including espresso drinks, lattes, cappuccinos, and other specialty beverages.
• Take customer orders and process payments accurately and efficiently using a point-of-sale (POS) system.
• Ensure a clean and organized work environment, including maintaining cleanliness of the coffee station, counters, and seating areas.
• Handle cash, credit card, and mobile payments in accordance with company policies.
• Assist customers with menu selections and provide recommendations based on their preferences.
• Manage inventory of coffee beans, milk, syrups, and other supplies, and communicate restocking needs to management.
• Maintain a positive, friendly, and professional attitude at all times, ensuring an exceptional customer experience.
• Adhere to all health and safety standards and company policies.

Skills

Customer service

Cash handling

Barista basics

Multitasking

Communication

POS systems

Job description

Service Crew ( Frostea Cafe @ Cameron Centrum )

Prepare and serve a variety of coffee beverages, including espresso drinks, lattes, cappuccinos, and other specialty beverages.

Take customer orders and process payments accurately and efficiently using a point-of-sale (POS) system.

Ensure a clean and organized work environment, including maintaining cleanliness of the coffee station, counters, and seating areas.

Handle cash, credit card, and mobile payments in accordance with company policies.

Assist customers with menu selections and provide recommendations based on their preferences.

Manage inventory of coffee beans, milk, syrups, and other supplies, and communicate restocking needs to management.

Maintain a positive, friendly, and professional attitude at all times, ensuring an exceptional customer experience.

Adhere to all health and safety standards and company policies.

Requirements

Previous experience as a barista or cashier in a fast-paced environment is preferred, but not required.

Excellent communication and customer service skills.

Ability to multitask and stay organized under pressure.

Basic math skills and experience handling cash transactions.

A passion for coffee and an eagerness to learn new skills.

Ability to work flexible hours, including weekends and holidays.

Instagram @frostea.cafe