Service Crew

WYLD Group Asia; Putrajaya; On-site; MYR 30,000 - 46,000; Full time

Job summary

Jora Malaysia is hiring to greet guests warmly and seat them, present menus with daily specials, and manage the dining flow. You will take orders, explain items, and ensure timely service while maintaining cleanliness and a welcoming atmosphere.

The role emphasizes guest satisfaction, teamwork with kitchen staff, and flexibility to work weekends/holidays in a busy dining environment.

Qualifications

• Previous experience in a restaurant, cafe, or hospitality role is a plus, but not required.
• Excellent verbal communication skills and a friendly, approachable demeanor.
• Ability to work collaboratively with kitchen staff and baristas.
• Stand and walk for extended periods and carry trays of food/drinks safely.
• Available to work flexible hours, including weekends and holidays.

Responsibilities

• Greet guests warmly upon entry and bring them to their designated seating areas.
• Present menus to guests and provide detailed explanations of food and drink items, including daily specials and ingredients.
• Serve food and beverages promptly, ensuring the correct items are delivered to the correct guests.
• Check in with guests during their meal to ensure satisfaction and offer refills or additional items.
• Clear tables efficiently after guests depart and reset them for the next party.

Skills

Hospitality experience

Communication

Teamwork

Physical stamina

Flexible availability

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Greet guests warmly upon entry and bring them to their designated seating areas.

Ensure tables are clean and ready before seating customers.

Manage the seating chart effectively to maximize floor capacity and minimize wait times.

Order Taking & Menu Knowledge

Present menus to guests and provide detailed explanations of food and drink items, including daily specials and ingredients.

Answer questions regarding dietary restrictions (e.g., allergies, vegan, gluten-free options).

Food & Beverage Service

Serve food and beverages promptly, ensuring the correct items are delivered to the correct guests.

Check in with guests during their meal to ensure satisfaction and offer refills or additional items.

Clear tables efficiently after guests depart and reset them for the next party.

General Operations & Hygiene

Maintain a clean and organized dining area, including sweeping floors and wiping down surfaces.

Restock service stations with napkins, cutlery, straws, and condiments.

Assist with opening and closing duties as assigned.

Handle cash and card transactions accurately at the register when required

Qualifications & Skills

• Experience: Previous experience in a restaurant, cafe, or hospitality role is a plus, but not required.
• Communication: Excellent verbal communication skills and a friendly, approachable demeanor.
• Teamwork: Ability to work collaboratively with kitchen staff and baristas.
• Physical Requirements: Ability to stand and walk for extended periods and carry trays of food/drinks safely.
• Availability: Must be available to work flexible hours, including weekends and holidays.