Service Crew

Zhou Management; Kuala Lumpur; On-site; MYR 241,000 - 335,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Zhou Management Sdn Bhd, a Malaysian F&B group, invites fresh graduates to join our team across multiple outlets. You will greet guests, present menus, take orders via POS, and ensure a memorable dining experience while adhering to SOPs and hygiene standards.

Join us at Sunsuria Forum Setia Alam, Kepong, Subang USJ, Bukit Jalil, Old Klang Road, Ekocheras, Genting Highland and be part of a dynamic operations team that emphasizes teamwork and customer care.

Qualifications

• Fresh graduates are encouraged to apply.
• Previous F&B or hospitality experience is an advantage.
• Good communication and interpersonal skills.
• Able to work shifts, weekends and public holidays.
• Team player with willingness to learn.

Responsibilities

• Greet and welcome guests professionally and present menus.
• Take customer orders accurately through the POS system and serve accordingly.
• Handle customer inquiries and feedback professionally to ensure a great dining experience.
• Perform daily opening and closing duties; maintain cleanliness and hygiene.
• Assist in stock replenishment and inventory checks; support team and SOPs.

Skills

Fresh graduates encouraged

Good communication

Positive attitude

Team player

Fast-paced environment

Education

High school diploma or equivalent

Tools

POS system

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About us

Zhou Management Sdn Bhd is a Malaysian-based company that was established in 2019, specializing in the Food and Beverage (F&B) industry. The company owns and manages a portfolio of more than 10 outlets, which includes popular brands such as BUSHIDO, GUANG, GUANG X HONGKIE, YAN , SEN, THE RABBIT HOLE, OOMPH & SNOOZE. We are dedicated to providing high-quality dining experiences to its customers, and its outlets are known for their exceptional food, attentive service, and stylish ambiance. With a focus on innovation and creativity, the company aims to expand its portfolio of brands and outlets in the coming years, while continuing to deliver exceptional F&B experiences to its customers.

Customer Service

• Greet and welcome guests professionally.
• Present menus and provide product recommendations.
• Take customer orders accurately through the POS system.
• Serve food and beverages according to company standards.
• Handle customer inquiries and feedback professionally.
• Ensure guests have an enjoyable dining experience.

Outlet Operations

• Perform daily opening and closing duties.
• Set up dining areas and service stations before operations.
• Maintain cleanliness and hygiene standards at all times.
• Refill condiments, cutleries, and service supplies.
• Clear and reset tables promptly.
• Assist in stock replenishment and inventory checks.

Teamwork & Compliance

• Work closely with kitchen and service teams to ensure smooth operations.
• Follow all food safety, hygiene, and company SOPs.
• Attend training sessions and team meetings when required.
• Support supervisors and managers in daily operational tasks.

Requirements

• Fresh graduates are encouraged to apply.
• Previous F&B or hospitality experience is an advantage.
• Good communication and interpersonal skills.
• Positive attitude with strong customer service mindset.
• Able to work shifts, weekends, and public holidays.
• Able to work in a fast-paced environment.
• Team player with willingness to learn.

Working Location:

• Sunsuria Forum Setia Alam
• Kepong'gi
• Subang USJ
• Bukit Jalil
• Old Klang Road
• Ekocheras
• Genting Highland