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Letasu is hiring a Service Ambassador / Kitchen Crew for a non-halal Japanese hotpot in Subang Jaya, Malaysia. The role involves food preparation, customer service, and maintaining a clean, well-organized station within a busy shopping mall setting.
Ideal candidates have 2–3 years in food and beverage operations, strong English and/or Bahasa Malaysia communication, and a willingness to work weekends and holidays. Prior supervisory exposure is a plus.
Sabahan / Sarawakian are Welcomed to apply.
Key Responsibilities
Food Preparation: Cook sushi rice, slice fresh fish and vegetables, and assemble rolls like maki, nigiri, and sashimi.
Customer Service: Greet customers warmly, take orders accurately, and serve meals with a positive attitude.
Station Cleanliness: Maintain hygiene standards by cleaning workstations, tools, and display counters regularly.
Inventory Support: Monitor ingredient stock levels and assist with kitchen prep or restocking supplies.
What we're looking for
Previous experience in a customer-facing role, preferably in the hospitality or food service industry
Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
Excellent attention to detail and the ability to work quickly and efficiently in a fast-paced environment
A passion for providing exceptional customer service and a willingness to go the extra mile
At least 2–3 years of experience in restaurant or food and beverage operations, preferably with supervisory or assistant management responsibilities.
Good communication skills in English and/or Bahasa Malaysia for daily operations and team coordination.
Comfortable working in a non-halal Japanese hotpot restaurant, where duties may involve handling pork and other non-halal ingredients.
Able to work shifts, weekends and public holidays in a shopping mall environment.