Service Advisor (Mandarin & Cantonese Speaking) in Malaysia (Local)

CB Talents SP; Seremban; On-site; MYR 39,060 - 61,380; Full time

Job summary

CB Talents SP is seeking a Service Advisor who can handle multi-lingual customer inquiries in Mandarin, Cantonese, and English. The role involves coordinating with internal teams to deliver timely service, managing appointments, and maintaining documentation and follow-ups in a fast-paced environment.

The ideal candidate holds a bachelor’s degree, excellent communication skills, and a customer-first mindset. This on-site position offers competitive pay and growth opportunities in Malaysia.

Qualifications

• Bachelor Degree in any field is required.
• Fluent in Mandarin, Cantonese, and English (spoken and written).
• Good communication, problem-solving, and organizational skills.
• Basic computer skills and ability to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries and service requests via phone, email, and in person.
• Communicate with Mandarin- and Cantonese-speaking customers to understand their needs.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Manage appointments, service documentation, and follow-ups.
• Resolve customer issues and maintain high customer satisfaction.

Skills

Mandarin

Cantonese

English

Education

Bachelor Degree in any field

Job description

Service Advisor (Mandarin & Cantonese Speaking) – Malaysia

Do you enjoy helping people, solving problems, and working in a dynamic environment? If you're fluent in multiple languages and thrive in fast‑paced settings, this could be the perfect opportunity for you!

Location: Malaysia. Working Hours: Rotational shifts between 9:00 AM – 9:30 PM.

Job Requirements

• Bachelor Degree in any field; experience in customer service
• Fluent in Mandarin, Cantonese, and English (spoken, written)
• Good communication, problem‑solving, and organizational skills.
• Basic computer skills and ability to work in a fast‑paced environment.

Job Responsibilities

• Handle customer inquiries and service requests via phone, email, and in person.
• Communicate with Mandarin- and Cantonese‑speaking customers to understand their needs.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Manage appointments, service documentation, and follow‑ups.
• Resolve customer issues and maintain high customer satisfaction.

Why Join Us?

Enjoy a rewarding career with competitive pay, performance incentives, and the opportunity to work in a dynamic and supportive environment where your skills truly matter. If you're passionate about delivering great service and enjoy working with people from diverse backgrounds, we'd love to meet you!