Multilingual Service Advisor - Mandarin & Cantonese

CB Talents SP; Sandakan; On-site; MYR 46,872 - 71,424; Full time

Benefits offered by this job

KPI Bonus

Job summary

CB Talents SP in Malaysia is seeking a Service Advisor who speaks Mandarin and Cantonese to join our local team. The role focuses on delivering exceptional customer service across phone, email, and in-person interactions, resolving inquiries and coordinating service delivery.

You will work with internal teams to ensure timely service, manage appointments, documentation, and follow-ups, and contribute to high customer satisfaction in a dynamic environment.

Qualifications

• Bachelor’s degree in any field; customer service experience preferred.
• Fluent in Mandarin, Cantonese, and English (spoken and written).
• Excellent communication, problem-solving, and organizational skills.
• Basic computer skills and the ability to work in a fast-paced environment.

Responsibilities

• Handle customer inquiries and service requests via phone, email, and in person.
• Communicate with Mandarin- and Cantonese-speaking customers to understand their needs.

Skills

Multilingual communication

Education

Bachelor degree

Tools

Basic computer skills

Job description

CB Talents SP in Malaysia is seeking a Service Advisor who speaks Mandarin and Cantonese to join our local team. The role focuses on delivering exceptional customer service across phone, email, and in-person interactions, resolving inquiries and coordinating service delivery.

You will work with internal teams to ensure timely service, manage appointments, documentation, and follow-ups, and contribute to high customer satisfaction in a dynamic environment.