Service Admin: Scheduling, Docs & Client Liaison

WFF REFRIGERATION SALES & SERVICES SDN BHD; Kuala Selangor; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

GPA insurance coverage

Yearly increment & Bonus

Company Handphone will be provided

Company T-Shirt

Free Parking

Weekend Allowance (work only once a月)

Job summary

WFF REFRIGERATION SALES & SERVICES SDN BHD in Malaysia is seeking a Service Admin to join the Service & Maintenance Department. The role coordinates service schedules, supports technicians, manages service documentation, and ensures seamless client communication.

The ideal candidate holds a Diploma/ STPM/ Certificate in Business Administration or related fields, with strong Bahasa Melayu and English communication skills, and proficiency in Microsoft Office.

Qualifications

• Diploma/ STPM / Certificate in Business Administration, Office Management, or related fields.
• Good verbal and written communication skills in Bahasa Melayu and English.
• Positive attitude with interpersonal skills to interact with clients, technicians, and sub-contractors.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and basic administrative software.
• Willingness to learn and grow within the company.

Responsibilities

• Coordinate service schedules and dispatch teams to client sites.
• Prepare, issue, and archive Service Reports, Job sheets, POs, and quotations.
• Determine warranty coverage for parts or outlets and document accordingly.
• Liaise with Inventory for parts sourcing and follow up on orders to ensure availability.
• Work with Finance/Accounts to ensure timely invoicing of completed service jobs and follow up on outstanding bills.

Skills

Service coordination

Communication

Documentation

Data entry

Interpersonal skills

Education

Diploma/ STPM/ Certificate in Business Administration

Tools

Microsoft Office

Job description

WFF REFRIGERATION SALES & SERVICES SDN BHD in Malaysia is seeking a Service Admin to join the Service & Maintenance Department. The role coordinates service schedules, supports technicians, manages service documentation, and ensures seamless client communication.

The ideal candidate holds a Diploma/ STPM/ Certificate in Business Administration or related fields, with strong Bahasa Melayu and English communication skills, and proficiency in Microsoft Office.