Service Admin: Scheduling, Docs & Client Support

WFF REFRIGERATION SALES & SERVICES SDN BHD; Selangor; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

GPA insurance coverage

Yearly increment & Bonus

Company Handphone will be provided

Company T-Shirt

Free Parking

Weekend Allowance (work only once a月)

Job summary

WFF REFRIGERATION SALES & SERVICES SDN BHD is seeking a Service Admin to organize and support the Service & Maintenance Department. You will coordinate service schedules, support technicians, manage service documentation, and ensure clear communication with clients and sub-contractors.

The role requires Diploma or equivalent, strong Bahasa Melayu and English, and proficiency in MS Office. You will liaise with inventory and finance to keep parts in stock and ensure timely invoicing, with an

Qualifications

• Minimum education: Diploma / STPM / Certificate in Business Administration, Office Management, or related fields.
• Good verbal and written communication skills (Bahasa Melayu and English).
• Good attitude with interpersonal skills (clients, technicians, and sub-contractors).
• Proficiency in Microsoft Office (Excel, Word, Outlook) and basic administrative software.

Responsibilities

• Coordinate service schedules and act as main point of contact for client inquiries and status updates.
• Prepare, issue, and archive service reports, job sheets, POs, and quotations; check warranty coverage where applicable.
• Liaise with Inventory and Finance to source parts, follow up orders, and ensure timely invoicing.

Skills

Communication

MS Office

Education

Diploma / STPM / Certificate in Business Administration

Tools

Microsoft Office

Job description

WFF REFRIGERATION SALES & SERVICES SDN BHD is seeking a Service Admin to organize and support the Service & Maintenance Department. You will coordinate service schedules, support technicians, manage service documentation, and ensure clear communication with clients and sub-contractors.

The role requires Diploma or equivalent, strong Bahasa Melayu and English, and proficiency in MS Office. You will liaise with inventory and finance to keep parts in stock and ensure timely invoicing, with an