Service Admin Executive

Michael Page International (Malaysia) Sdn Bhd; Selangor; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Contractual bonus

Job summary

Michael Page International (Malaysia) Sdn Bhd is looking for a Service Admin Executive to support the medical device industry by coordinating daily service operations and maintaining high service standards in Selangor, Malaysia. This permanent role involves collaboration with internal teams to drive efficiency and quality.

The position requires 1-2 years in service operations or related fields, strong organisational skills, and the ability to manage multiple tasks.

Qualifications

• 1-2 years experience in service operations, administration, service coordination, or operations support.
• Open to fresh grads.
• Strong organisational and problem-solving skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in using relevant software and tools for reporting and coordination.

Responsibilities

• Coordinate and oversee daily service operations to ensure smooth workflows.
• Manage service requests and ensure timely resolution of issues.
• Maintain accurate records of operational activities and prepare necessary reports.
• Collaborate with internal teams to enhance service efficiency and quality.
• Ensure compliance with company policies and industry standards.
• Assist in the implementation of process improvements for service operations.
• Monitor and manage inventory related to service operations.
• Support the team with administrative tasks and other duties as required.

Skills

Organisational skills

Problem-solving

Multitasking

Communication

Teamwork

Reporting tools

Job description

The Service Admin Executive will support the medical device industry by managing operational processes and ensuring efficient service delivery. This role involves coordinating activities and maintaining high service standards within the organisation.

A renowned global medical technology company trusted by Healthcare Professionals worldwide.

Description

• Coordinate and oversee daily service operations to ensure smooth workflows.
• Manage service requests and ensure timely resolution of issues.
• Maintain accurate records of operational activities and prepare necessary reports.
• Collaborate with internal teams to enhance service efficiency and quality.
• Ensure compliance with company policies and industry standards.
• Assist in the implementation of process improvements for service operations.
• Monitor and manage inventory related to service operations.
• Support the team with administrative tasks and other duties as required.

Profile

A successful Service Operations Executive should have:

• 1-2 years experience in service operations, administration, service coordination, or operations support, preferably within the healthcare industry.
• Open to fresh grads.
• Strong organisational and problem-solving skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proficiency in using relevant software and tools for reporting and coordination.
• Knowledge of industry standards and compliance requirements.
• Excellent communication and teamwork abilities.

Job Offer

• Basic salary plus contractual bonus.
• Permanent position in Selangor.