Senior VoIP & UC Engineer - Teams, Cisco & CC

Private Advertiser; Kuala Lumpur; Sur place; MYR 70 000 - 110 000; Plein temps

Résumé du poste

Private Advertiser in Malaysia is seeking an experienced Unified Communications / VoIP Engineer to lead our UC infrastructure.

You will manage VoIP and UC systems, administer Microsoft Teams and Cisco Telephony, configure AudioCodes SBC and related tools, and support Teams Rooms and physical phones.

Strong troubleshooting across LAN, Wi‑Fi and Zscaler ZPA, plus automation and project management, are essential. The role requires 5+ years in the field and excellent stakeholder communication.

Qualifications

• 5+ years of experience in VoIP / Unified Communications.
• Hands-on with Microsoft Teams, NICE CXone, Cisco Telephony, SIP & H.323.
• Experience with AudioCodes SBC, ARM, OVOC, CoreView, MOYOBI & Tendfor.
• Experience managing Microsoft Teams Rooms (MTR) & Teams Physical Phones.
• Strong knowledge of UC, Contact Center & Video Conferencing.

Responsabilités

• Manage and support VoIP and Unified Communications infrastructure.
• Administer Microsoft Teams, NICE CXone, and Cisco Telephony systems.
• Configure and maintain AudioCodes SBC, ARM, OVOC, CoreView, MOYOBI and Tendfor solutions.
• Manage Microsoft Teams Rooms (MTR) and Teams Physical Phones.
• Support UC, Contact Center and Video Conferencing platforms.
• Troubleshoot and resolve technical issues across LAN, Wi-Fi and Zscaler ZPA environments.
• Implement automation and process improvements.
• Manage projects using established tools and methodologies.
• Communicate effectively with stakeholders.

Connaissances

VoIP

Unified Communications

Microsoft Teams

NICE CXone

Cisco Telephony

SIP

H.323

Troubleshooting

Automation

Project management

Outils

AudioCodes SBC

ARM

OVOC

CoreView

MOYOBI

Tendfor

Microsoft Teams Rooms

Teams Physical Phones

Description du poste

Private Advertiser in Malaysia is seeking an experienced Unified Communications / VoIP Engineer to lead our UC infrastructure.

You will manage VoIP and UC systems, administer Microsoft Teams and Cisco Telephony, configure AudioCodes SBC and related tools, and support Teams Rooms and physical phones.

Strong troubleshooting across LAN, Wi‑Fi and Zscaler ZPA, plus automation and project management, are essential. The role requires 5+ years in the field and excellent stakeholder communication.