Senior Training & Knowledge Lead, Prisma 2.0

Roundtable on Sustainable Palm Oil (RSPO); Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

The Roundtable on Sustainable Palm Oil (RSPO) is a global, non-profit organisation with over 6,000 members across 104 countries. This Senior Executive - Training prisma role is based in Kuala Lumpur, Malaysia, focusing on prisma 2.0, SOPs, and SLAs.

Build a robust knowledge base, create clear training content, and co-lead global training sessions. Responsibilities include knowledge management, content creation, proactive learning of prisma updates, and supporting daily training operations.

Qualifications

• 2–4 years in knowledge management, training content creation, or system training.
• Experience with prisma 2.0 updates and RSPO standards is a strong advantage.
• Bachelor’s degree in a related field.
• Ability to design and update training content including User Manuals, slide decks, and training videos.

Responsibilities

• Serve as central knowledge base library and go-to person for knowledge base.
• Design and continuously update training collaterals (User Manuals, slide decks, videos).
• Co-lead global live training sessions and assist with logistics (Zoom, Calendly, LMS).
• Lead live training clinics for members to address queries.
• Collaborate with Helpdesk and BPO to understand prisma 2.0 updates and RSPO standards.

Skills

High Initiative

English Communication

Time Zone Flexibility

Analytical Mindset

Learning Agility

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Information Systems

Bachelor’s Degree in Human Resources/Training

Bachelor’s Degree in Communications

Tools

prisma System

Learning Management System (LMS)

AI content tools

Job description

The Roundtable on Sustainable Palm Oil (RSPO) is a global, non-profit organisation with over 6,000 members across 104 countries. This Senior Executive - Training prisma role is based in Kuala Lumpur, Malaysia, focusing on prisma 2.0, SOPs, and SLAs.

Build a robust knowledge base, create clear training content, and co-lead global training sessions. Responsibilities include knowledge management, content creation, proactive learning of prisma updates, and supporting daily training operations.