Senior Technical Program Manager – Client Deployment

Mastercard Inc.; Selangor; On-site; MYR 180,000 - 300,000; Full time

Job summary

Mastercard Inc. in Malaysia seeks a Managing Consultant, Client Deployment to lead complex technology-enabled client engagements from early solutioning through implementation and benefits realization.

You will partner with sales, technical specialists, and delivery partners to translate client needs into executable plans, manage governance, and deliver scalable digital transformation programs in a payments context.

Qualifications

• 7+ years of experience in technical project/program management, technology consulting, presales, or a related role
• Bachelor’s degree or equivalent qualification required; advanced degree or MBA preferred
• Professional accreditation (PMP, PRINCE2, Agile/Scrum) desirable
• Experience with Agile/Scrum and waterfall project management methodologies
• Experience managing technology implementations across APIs, middleware, back-end and front-end applications
• Strong knowledge of software development lifecycle, systems integration, and IT service management
• Understanding of payment processing, card management systems, and digital payment solutions is desirable
• Willingness to travel as required

Responsibilities

• Lead complex technology-enabled client engagements from solutioning through implementation
• Collaborate with sales, technical specialists, and delivery partners to shape practical solutions
• Translate client requirements into project scope, plans, and resource estimates
• Coordinate discovery, feasibility assessments, proofs of concept, and implementation planning
• Manage multiple workstreams across clients, Mastercard teams, vendors, and partners
• Establish governance for milestones, budgets, risks, and change control
• Communicate effectively with business and technical stakeholders to ensure delivery
• Identify Mastercard capabilities and approach for client delivery
• Contribute to proposals, statements of work, and client responses
• Identify delivery risks and develop mitigation and contingency plans
• Track outcomes and realized benefits; identify follow-on opportunities

Skills

Technical project management

Presales support

PMO leadership

Stakeholder management

Requirements analysis

Communication

Agile & Waterfall

Education

Bachelor's degree or equivalent

MBA preferred

Tools

MS Project

Jira

Rally

Trello

Job description

Mastercard Inc. in Malaysia seeks a Managing Consultant, Client Deployment to lead complex technology-enabled client engagements from early solutioning through implementation and benefits realization.

You will partner with sales, technical specialists, and delivery partners to translate client needs into executable plans, manage governance, and deliver scalable digital transformation programs in a payments context.