Senior Technical Engineer (Back Office System) I Delivery & Ops, Investment Banking Group

Maybank; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maybank in Kuala Lumpur seeks an IT professional to manage, implement, support and maintain Back Office systems and their interfaces aligned with the bank's strategic initiatives. You will actively contribute to project deliverables and ensure systems operate effectively for internal and external users.

In this role you will support IT daily operations, maintain 99.9% system availability, and coordinate with teams, end users, project members and vendors.

Qualifications

• Bachelor degree in Computer Science/IT or equivalent.
• 3–5 years of related work experience, especially AS400 and stockbroking.
• Strong background in AS400 and stockbroking business.
• Knowledge of RPG, SQLRPG, WRKQRY, Java, Linux, WebSphere and Windows server is an advantage.
• Able to handle back office application support and user administration.
• Demonstrates accountability and initiative with minimal supervision.
• Able to interact with operations, business users, project teams and vendors.
• Excellent written and spoken English communication.

Responsibilities

• Manage, implement, support and maintain Maybank IB back office systems and interfaces.
• Support IT daily operations and ensure system availability per SLA.
• Coordinate documentation, communication and project deliverables with teams and vendors.
• Ensure compliance with regulatory policies and annual / half-year exercises.
• Work with outsource vendors to deliver IT services to the business.

Skills

AS400

Stockbroking

RPG

SQL/SQLRPG

Java

Linux

WebSphere

Windows Server

English communication

Back office support

Education

Bachelor degree in Computer Science/Information Technology

Job description

• To manage, implement, support and maintain the various Maybank IB divisions’ Back Office systems and their interfaces in relation to the Company’s strategic initiatives to support the Business Sectors to achieve the Company’s goals and objectives.
• Actively involved in the project and enhancement deliverables.
• To ensure the systems operate effectively to support internal and external users.

Job Responsibilities:

• To support IT daily operations (Systems, Daily Support, Infrastructure, Network and Preventive Maintenance), ensure that systems availability are maintained.
• Ensure proper documentation, coordination and communication between team members, end users, department users, project team members and vendors.
• Always work under the assumption of preventive and anticipative mode to achieve all systems availability of 99.9%.
• Ensure the supported systems and their interface systems (internal / external) are integrated well and comply with company/regulatory policies and guidelines.
• Meeting the project requirement and timeline besides ensuring the availability / stability of the existing operating systems.
• Meeting the front, middle and back office system changes / requirements by the Business / Capability Sectors within the timeframe guided by SLA.
• To work with outsource vendors in delivering the IT services to the business.
• Ensure that any audit issue arises is address timely.
• Ensure that the systems’ exercise (yearly or half yearly) are executed and completed successfully as guided by company / regulatory policies / guideline.
• Comply with Change Management process and involve in project and change execution.
• To ensure full compliance to BNM GPIS, Bursa Malaysia, Maybank Group IT and Maybank Investment Bank IT frameworks, guidelines, procedures and policies.

Job Requirements:

• Candidate must possess at least a bachelor degree in Computer Science/Information Technology or equivalent.
• At least 3 - 5 years of working experience in the related field is required for this position especially in AS400 and stockbroking knowledge.
• Strong background in AS400 and stockbroking business.
• Knowledge in RPG, SQLRPG, WRKQRY, Java, Linux, WebSphere and Windows server are added advantages.
• Able to handle and assist in back office application support and user administration.
• Fosters accountability by establishing a commitment to achieving results by building a culture of accountability.
• Possess high degree of initiative, able to work independently with minimal / moderate supervision and willing to take up challenge.
• Ability to interact / work with operations / business users, project team and vendors, has good interpersonal and communication skills.
• Good written and spoken communication skills in English.