Senior Supply Chain Executive

StoreHub Sdn Bhd, OneStoreHub Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Apple MacBooks

Free Season Parking

Fully stocked fridge and pantry

Cutting-edge tools

Medical and Dental outpatient visits +

Job summary

StoreHub Sdn Bhd in Kuala Lumpur is seeking a hands-on Senior Supply Chain Executive to manage daily hardware supply chain across Malaysia, Thailand and the Philippines. You will work with Sales, Customer Experience, Support, Finance and Product to ensure stock flows smoothly.

The role requires 3–5 years in supply chain, PO creation in ERP systems, NetSuite experience preferred, and strong inventory control with Excel/Sheets.

Qualifications

• 3 to 5 years of experience in supply chain, procurement, purchasing, logistics operations, or a related role.
• Hands-on experience raising purchase orders and managing inventory using an ERP system.
• Experience with NetSuite is a strong advantage.
• Strong inventory-control skills and the ability to reconcile physical stock against system records accurately.
• Strong working knowledge of Google Sheets or Microsoft Excel.
• Experience coordinating with suppliers, vendors, couriers, or logistics partners and following through until issues are resolved.
• Good written and spoken English. Bahasa Malaysia is an advantage.
• Strong organisation and follow-through, with the discipline to keep records and documentation updated as you work.
• Comfortable working independently and taking ownership of your area without needing constant direction.
• The ability to work across multiple markets, teams, and priorities in a fast-moving environment.
• A practical problem-solving mindset and the instinct to improve the process instead of repeatedly working around the same issue.
• Experience with point-of-sale hardware, devices, electronics, or technology products is a bonus.
• Experience supporting operations across more than one Southeast Asian market is also a plus.

Responsibilities

• Process daily sales orders and purchase orders in NetSuite for hardware, accessories, and consumables across Malaysia, Thailand, and the Philippines.
• Maintain accurate records so stock movements, purchases, and deliveries can be tracked and audited.
• Monitor stock levels across markets against reorder points and raise purchase orders when replenishment is needed.
• Identify and flag items moving faster or slower than expected to address stock risks early.
• Run regular stock counts and reconcile inventory against NetSuite, explaining variances.
• Coordinate stock transfers between locations and countries with accurate transfer orders.
• Follow up with vendors, couriers until orders are delivered to the right location.
• Be the day-to-day contact for hardware and logistics partners on POs, lead times, delivery issues, warranty claims, returns, and faulty units.
• Coordinate replacement units, repairs, and disposal of end-of-life hardware with Support and Field Engineering teams.
• Provide teams with clear information on stock availability and delivery timelines.
• Set up demo or replacement hardware for internal teams and guide others on the correct process.
• Maintain up-to-date standard operating procedures for the processes you own.
• Identify gaps or inefficiencies in current workflow and propose improvements.
• Support ad hoc supply chain and operations projects when required.

Skills

Supply chain management

ERP systems

NetSuite

Inventory control

Vendor coordination

Excel/Sheets

English communication

Independent working

Multi-market work

Process improvement

Tools

NetSuite

ERP software

Google Sheets

Microsoft Excel

Job description

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

At StoreHub, we're building a dream team where all of your colleagues are extraordinary at what they do and highly effective collaborators.

It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you'd like to embark on, keep reading!

We're looking for a hands-on and highly organised Senior Supply Chain Executive to join our team in Kuala Lumpur and help keep StoreHub's hardware operations running smoothly across Malaysia, Thailand, and the Philippines.

StoreHub supports thousands of cafes, restaurants, and retailers with point-of-sale hardware including terminals, receipt printers, cash drawers, routers, receipt rolls, accessories, and the small parts that keep everything working.

Your job is to make sure the right hardware is in the right place, at the right time.

Reporting to the Head of Customer Experience, you will manage the day-to-day supply chain desk in Kuala Lumpur, working closely with your counterpart in Bangkok as well as our Sales, Customer Experience, Support, Field Engineering, Finance, and Product teams.

This is an individual contributor role with no direct reports. We're looking for someone who runs a tight operation, follows through, keeps the numbers honest, and would rather fix a broken process than repeat the same workaround every month.

What you will do:

• Process daily sales orders and purchase orders in NetSuite for point-of-sale hardware, accessories, and consumables across Malaysia, Thailand, and the Philippines.
• Maintain accurate and complete records so that stock movements, purchases, and deliveries can be easily tracked and audited.
• Monitor stock levels across each market against agreed reorder points and raise purchase orders when replenishment is needed.
• Identify and flag items that are moving faster or slower than expected so that stock risks can be addressed early.
• Run regular stock counts, reconcile physical inventory against NetSuite, investigate discrepancies, and explain every variance.
• Coordinate stock transfers between locations and countries, ensuring transfer orders are recorded and completed accurately.
• Follow up with vendors, suppliers, and couriers until orders are delivered to the right location.
• Be the day-to-day contact for hardware and logistics partners on purchase orders, lead times, delivery issues, warranty claims, returns, and faulty units.
• Coordinate replacement units, repairs, and disposal of end-of-life hardware with our Support and Field Engineering teams.
• Provide Sales, Product, and Customer Experience teams with clear information on stock availability and expected delivery timelines.
• Set up demo or replacement hardware for internal teams when needed, and guide others on the correct process.
• Maintain clear and up-to-date standard operating procedures for the processes you own.
• Identify gaps or inefficiencies in the current workflow and propose practical improvements.
• Support ad hoc supply chain and operations projects when required.

What you will need:

To excel in this role, you should be practical, dependable, detail-oriented, and comfortable owning the full process from purchase order to delivery.

• 3 to 5 years of experience in supply chain, procurement, purchasing, logistics operations, or a related role.
• Hands-on experience raising purchase orders and managing inventory using an ERP system.
• Experience with NetSuite is a strong advantage.
• Strong inventory-control skills and the ability to reconcile physical stock against system records accurately.
• Strong working knowledge of Google Sheets or Microsoft Excel.
• Experience coordinating with suppliers, vendors, couriers, or logistics partners and following through until issues are resolved.
• Good written and spoken English. Bahasa Malaysia is an advantage.
• Strong organisation and follow-through, with the discipline to keep records and documentation updated as you work.
• Comfortable working independently and taking ownership of your area without needing constant direction.
• The ability to work across multiple markets, teams, and priorities in a fast-moving environment.
• A practical problem-solving mindset and the instinct to improve the process instead of repeatedly working around the same issue.
• Experience with point-of-sale hardware, devices, electronics, or technology products is a bonus.
• Experience supporting operations across more than one Southeast Asian market is also a plus.

What makes working at StoreHub awesome (and refreshing!):

Our people, for real!

StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer learning.

Culture of Candour.

We embrace directness, hate bureaucracy, and move fast. If you're tired of "corporate nonsense", you'll feel right at home.

Cutting-edge tools.

If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.

Impact, not just effort.

We recognise that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE.

Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

• Communicate for Clarity
• Humble and Hungry
• Authentic but not an *sshole
• Nimble and Quick
• Growth Mindset
• Efficiency and Excellence

We do have all the other cool perks too:

• Apple MacBooks for everyone
• Free Season Parking
• Fully stocked fridge and pantry with coffee, snacks, and more yums
• Cutting-edge tools because if something can be automated, we'll make it happen
• Medical and Dental outpatient visits + medical insurance
• Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, marital status, veteran status, or disability status.