Senior Specialist, Performance Management

RHB Banking Group; Kuala Lumpur; On-site; MYR 120,000 - 190,000; Full time

Job summary

RHB Bank Berhad in Kuala Lumpur seeks a Senior Specialist, Performance Management to design, implement, and optimize performance management frameworks and initiatives. You will drive a high-performance culture and support talent development strategies.

You will lead PM policies, training, data analysis, and system administration, collaborating with HR and other functions to integrate PM with broader talent initiatives.

Qualifications

• Bachelor’s degree in HR, business, psychology or related field; Master’s degree is a plus.
• 5–7 years of progressive experience in performance management or HR consulting.
• Proven track record designing and implementing PM systems and processes.
• Strong understanding of goal setting, feedback and appraisal techniques.

Responsibilities

• Develop and continuously improve PM policies, procedures, and tools.
• Lead the annual performance cycle incl. goal setting, mid-year reviews, and calibrations.
• Provide guidance to HRBPs, managers and employees on PM.
• Design and deliver training on PM principles, tools and feedback.
• Analyze performance data to identify improvements and enhance engagement.
• Collaborate with L&D and Talent Acquisition to integrate PM with broader talent strategies.
• Manage PM systems ensuring data integrity and user-friendliness.
• Research innovative PM approaches and technologies for competitiveness.
• Facilitate KPI development and cascading objectives across departments.
• Ensure compliance with internal policies and external regulations.

Skills

Performance management

Analytical skills

Communication

HRIS

Project management

Education

Bachelor’s degree in HR/Business/Psychology

Master’s degree (plus)

Tools

HRIS software

Performance management tools

Job description

Job Summary:**

The Senior Specialist, Performance Management will be responsible for designing, implementing, and optimizing performance management frameworks and initiatives within RHB Bank Berhad. This role involves driving a high-performance culture, ensuring fair and effective performance evaluation processes, and contributing to the overall talent development strategy.

Job Responsibilities:**

• Develop, implement, and continuously improve performance management policies, procedures, and tools in alignment with RHB Bank Berhad’s strategic objectives and best practices.
• Lead the annual performance cycle, including goal setting, mid-year reviews, year-end evaluations, and calibration sessions.
• Provide expert guidance and support to HR Business Partners, line managers, and employees on all aspects of performance management.
• Design and deliver training programs and workshops on performance management principles, tools, and effective feedback techniques.
• Analyze performance data and trends to identify areas for improvement and propose solutions to enhance employee performance and engagement.
• Collaborate with other HR functions (e.g., Learning & Development, Talent Acquisition) to integrate performance management with broader talent strategies.
• Manage and administer performance management systems and platforms, ensuring data integrity and user-friendliness.
• Research and recommend innovative performance management approaches and technologies to keep RHB Bank Berhad competitive.
• Facilitate the development of key performance indicators (KPIs) and cascading objectives across departments.
• Ensure compliance with all relevant internal policies and external regulations related to performance management.

Job Qualifications:**

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. A Master’s degree is a plus.
• Minimum of 5-7 years of progressive experience in performance management, HR consulting, or a related HR specialization, preferably within the financial services industry.
• Proven track record of designing and implementing effective performance management systems and processes.
• Strong understanding of performance management methodologies, including goal setting, feedback mechanisms, and performance appraisal techniques.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in HRIS and performance management software.
• Strong project management skills and the ability to manage multiple priorities effectively.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of Malaysian labor laws and regulations is advantageous.