Senior Specialist, Performance Management

RHB Group; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

RHB Bank Berhad in Kuala Lumpur seeks a Senior Specialist, Performance Management to design, implement, and optimize performance management frameworks. You will drive a high-performance culture, ensure fair evaluation processes, and contribute to talent development strategy.

You will lead the annual performance cycle, provide guidance to HR Partners and managers, and collaborate with L&D and Talent Acquisition to integrate PM with broader talent strategies.

Qualifications

• Bachelor's degree in HR, Business Administration, Psychology, or related field; Master's is a plus.
• 5–7 years of progressive experience in performance management or HR consulting within financial services.
• Proven track record designing and implementing PM systems and processes.
• Strong understanding of goal setting, feedback mechanisms, and appraisal techniques.
• Excellent analytical, communication, presentation, and interpersonal skills.
• Proficiency in HRIS and PM software.
• Strong project management and ability to manage multiple priorities.
• Knowledge of Malaysian labor laws is advantageous.

Responsibilities

• Develop and improve performance management policies, procedures, and tools.
• Lead the annual performance cycle with goals, mid-year reviews, and calibration.
• Advise HR Business Partners, line managers, and employees on PM.
• Design and deliver PM training programs and workshops.
• Analyze performance data to identify improvements and propose solutions.
• Collaborate with Learning & Development and Talent Acquisition on PM alignment.
• Manage and administer PM systems ensuring data integrity and usability.
• Research innovative PM approaches and technologies for competitiveness.
• Facilitate development of KPIs and cascading objectives across departments.
• Ensure compliance with internal policies and external regulations.

Skills

PM framework development

HR consulting

Data analysis

Stakeholder management

HRIS

Performance management software

Project management

Malaysian labor laws

Education

Bachelor's degree in HR/Business/Psychology

Master's degree (plus)

Tools

HRIS

Performance management software

Job description

Job Summary:**

The Senior Specialist, Performance Management will be responsible for designing, implementing, and optimizing performance management frameworks and initiatives within RHB Bank Berhad. This role involves driving a high-performance culture, ensuring fair and effective performance evaluation processes, and contributing to the overall talent development strategy.

Job Responsibilities:**

• Develop, implement, and continuously improve performance management policies, procedures, and tools in alignment with RHB Bank Berhad's strategic objectives and best practices.
• Lead the annual performance cycle, including goal setting, mid-year reviews, year-end evaluations, and calibration sessions.
• Provide expert guidance and support to HR Business Partners, line managers, and employees on all aspects of performance management.
• Design and deliver training programs and workshops on performance management principles, tools, and effective feedback techniques.
• Analyze performance data and trends to identify areas for improvement and propose solutions to enhance employee performance and engagement.
• Collaborate with other HR functions (e.g., Learning & Development, Talent Acquisition) to integrate performance management with broader talent strategies.
• Manage and administer performance management systems and platforms, ensuring data integrity and user-friendliness.
• Research and recommend innovative performance management approaches and technologies to keep RHB Bank Berhad competitive.
• Facilitate the development of key performance indicators (KPIs) and cascading objectives across departments.
• Ensure compliance with all relevant internal policies and external regulations related to performance management.

Job Qualifications:**

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. A Master's degree is a plus.
• Minimum of 5-7 years of progressive experience in performance management, HR consulting, or a related HR specialization, preferably within the financial services industry.
• Proven track record of designing and implementing effective performance management systems and processes.
• Strong understanding of performance management methodologies, including goal setting, feedback mechanisms, and performance appraisal techniques.
• Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Proficiency in HRIS and performance management software.
• Strong project management skills and the ability to manage multiple priorities effectively.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of Malaysian labor laws and regulations is advantageous.