Senior Specialist, Merchant Proposition & Ecosystem Solutions

RHB Bank Berhad; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive remuneration

Career development opportunities

Inclusive, collaborative workplace

Job summary

RHB Banking Group in Malaysia seeks a Senior Specialist, Merchant Proposition & Ecosystem Solutions to drive the product strategy, commercialization and performance of Cash Management and ecosystem offerings. You will collaborate with fintech partners and internal teams to create customer value and ensure regulatory compliance.

Key responsibilities include shaping the product roadmap, evaluating partnerships, leading negotiations, and overseeing implementation across groups to deliver seamless

Qualifications

• Bachelor's degree in a business or finance-related discipline.
• 5-8 years in Transaction Banking and/or Cash Management.
• Strong understanding of Cash Management products and ecosystem partnerships.
• Experience with Fintech partners and digital ecosystems.
• Excellent stakeholder management and communication skills.

Responsibilities

• Develop and execute the product roadmap for Cash Management.
• Conduct market research and competitor analysis.
• Collaborate with fintech and ecosystem teams to onboard partners.
• Lead negotiations for commercial arrangements with partners.
• Oversee integration of partner solutions and ensure a seamless customer experience.
• Support product launches with cross-functional teams.
• Manage budgets and project timelines.
• Drive adoption with marketing materials and training.
• Monitor regulatory developments impacting cash management.

Skills

Commercial acumen

Stakeholder management

Analytical skills

Project management

Communication & negotiation

Independent working

Education

Bachelor's degree in Business/Finance

Job description

We are seeking a highly motivated Senior Specialist, Merchant Proposition & Ecosystem Solutions to join Group Transaction Banking (GTB) team at RHB Banking Group. In this role, you will be responsible for driving the product strategy, commercialization, and performance of Cash Management and Ecosystem solutions. You will work closely with internal stakeholders, fintech partners, and ecosystem players to develop innovative solutions, enhance customer value propositions, and strengthen market positioning while ensuring regulatory compliance and operational excellence.

What You Will Be Doing

• Develop and execute the product roadmap for Cash Management solutions, aligned with the overall Transaction Banking and ecosystem strategy, to increase product penetration and market share
• Conduct market research and competitor analysis to identify customer needs, market opportunities, and product innovation initiatives
• Collaborate with Fintech and Ecosystem Partnership teams to identify, evaluate, and onboard strategic partners that enhance and expand Cash Management solutions
• Lead negotiations with potential partners to establish mutually beneficial commercial arrangements and sustainable ecosystem collaborations
• Drive co-creation initiatives with ecosystem partners to design and launch innovative solutions that address evolving customer and market needs
• Oversee the seamless integration of partner solutions with existing Cash Management offerings, ensuring a frictionless customer experience
• Work closely with Sales, Relationship Management, Operations, and Technology teams to support successful product launches, ongoing enhancements, and ecosystem integration initiatives
• Manage product budgets and ensure projects are delivered within scope, timeline, and budget
• Drive product adoption through the development of marketing materials, sales toolkits, and training programs for internal and external stakeholders
• Monitor industry trends, emerging technologies, and regulatory developments impacting Cash Management and ecosystem solutions
• Identify and implement process improvements to optimize product development, commercialization, and ecosystem integration
• Ensure continuous compliance with evolving regulatory requirements and guidelines issued by Bank Negara Malaysia (BNM), PayNet, and other relevant authorities

What We're Looking For

• Bachelor's Degree in Business Studies, Administration, Management, Economics, Finance, Accountancy, Banking, or other related disciplines
• Minimum 5-8 years of experience in Transaction Banking and/or Cash Management
• Strong understanding of Cash Management products, Transaction Banking solutions, and ecosystem partnerships
• Experience working with Fintech partners, digital ecosystems, or technology-driven financial solutions
• Strong commercial acumen with proven ability to develop and execute product strategies
• Excellent stakeholder management and relationship-building skills across internal and external parties
• Strong analytical, problem-solving, and project management capabilities
• Excellent communication, presentation, and negotiation skills
• Ability to work independently in a dynamic and fast-paced environment
• Knowledge of banking regulations, industry best practices, and payment ecosystem developments is an added advantage

What We Offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.