We are seeking a highly motivated Senior Specialist, Receivables Management to join RHB Transaction Banking.
What you will be doing
- Drive the development, enhancement, and commercialization of receivables and collection products across the Transaction Banking portfolio.
- Oversee the design and implementation of collection solutions, including domestic and cross-border collections, instant payments, and real-time settlement capabilities.
- Collaborate with internal and external stakeholders to develop tailored solutions for corporate, SME, and government clients.
- Support product penetration, utilization, and revenue growth through effective product management initiatives.
- Develop and execute product innovation, marketing, and commercialization strategies to strengthen market adoption.
- Drive product pricing and bundling initiatives to enhance value proposition and competitiveness.
- Conduct product training and knowledge-sharing sessions for internal stakeholders, including Sales and Support teams.
- Identify opportunities to streamline onboarding, implementation, and support processes to improve operational efficiency and client experience.
- Ensure timely resolution of operational issues and drive continuous improvement in service delivery standards.
- Act as a key liaison between business, operations, technology, finance, implementation, and sales teams to ensure successful product delivery and execution.
- Collaborate with external parties including PayNet, vendors, fintech partners, and regulatory bodies to support product development and regulatory compliance.
- Ensure products and implementations comply with all applicable regulatory requirements, including those issued by Bank Negara Malaysia (BNM) and relevant payment ecosystem stakeholders.
- Identify, assess, and mitigate product, operational, and implementation risks.
- Manage the product lifecycle from ideation and business case development through implementation, launch, enhancement, and ongoing performance monitoring.
- Prepare and maintain product documentation, business requirements, implementation plans, and risk assessments.
- Conduct market research and competitor analysis to identify emerging trends, customer needs, and growth opportunities within the receivables and payments landscape.
- Develop strategic initiatives to strengthen RHB's market position and value proposition in Transaction Banking Receivables Solutions.
What we're looking for
- Bachelor's Degree, Post Graduate Diploma, or Professional Qualification in Business, Finance, Banking, Economics, Accountancy, Management, or a related discipline.
- Minimum 5 years of experience in Transaction Banking, with strong exposure to Receivables Management and Product Management.
- Strong understanding of receivables, collections, payments, cash management, and transaction banking products.
- Experience in product development, commercialization, pricing strategy, and product lifecycle management.
- Good understanding of payment ecosystems, regulatory requirements, and industry developments.
- Strong analytical, problem-solving, and project management skills.
- Ability to manage multiple stakeholders across business, operations, and technology functions.
- Excellent communication, presentation, and stakeholder engagement skills.
- Commercially driven with a strong focus on client solutions, innovation, and revenue generation.
- Self-motivated, proactive, and able to thrive in a fast-paced environment.
What we offer
At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential.
- competitive remuneration
- comprehensive benefits
- ample opportunities for professional development and career growth
Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. A mantra for our clients, customers, partners and every member of the RHB family. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.