Senior Server & Virtualization Engineer

KDDI Malaysia Sdn. Bhd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

KDDI Malaysia Sdn. Bhd. seeks a seasoned Server & Infrastructure Engineer to implement, configure, and deploy enterprise server environments in Kuala Lumpur.

You will conduct site surveys, build servers, configure OSs (Windows/Linux), and set up virtualization platforms (VMware/Hyper-V), ensuring minimal downtime during migrations. You will also lead DR planning, perform UAT, and create comprehensive documentation while coordinating with vendors and client IT teams to ensure seamless handovers

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent practical experience).
• Proven hands-on experience configuring and troubleshooting in live production environments.
• Experience with L2/3 troubleshooting and vendor escalation (Dell, HPE, Microsoft, etc.).

Responsibilities

• Implement, configure, and deploy server and system infrastructure based on approved designs (physical servers, virtualization platforms, storage, OS environments, cloud solutions).
• Perform site surveys, server builds, OS installation/configuration (Windows Server, Linux), and virtualization platform setup (VMware, Hyper-V, or similar).
• Conduct data migration, system integration, and cutover activities with minimal downtime.
• Execute backup and disaster recovery setup, testing, and validation.
• Perform User Acceptance Testing (UAT) and validate deployed systems against design documents and customer requirements.
• Prepare and maintain technical documentation: Low-level design, installation work procedure, testing plan, completion document including system architecture diagram, configuration records, and handover documents.
• Troubleshoot and resolve server, storage, OS, and virtualization incidents during implementation and warranty/support periods.
• Provide Level 2/3 technical support and act as an escalation point for junior engineers and helpdesk teams.
• Conduct root cause analysis and implement corrective actions.
• Coordinate with vendors on complex issues requiring vendor escalation.
• Act as a technical point of contact for clients during project delivery.
• Provide training, documentation, and knowledge transfer to client IT teams when required.
• Build strong relationships to ensure customer satisfaction and retention.
• Collaborate with presales/solution architects during handover to clarify design intent and flag implementation risks or gaps.
• Work closely with presales engineers, project managers, and vendor partners to ensure seamless handover from design to implementation.
• Provide feedback to sales and presales teams for continuous improvement.
• Contribute to internal runbooks, SOPs, and knowledge base articles.

Skills

Server hardware

Virtualization

Windows Server

Linux

SAN/NAS

Backup & DR

Cloud platforms

Monitoring tools

Root cause analysis

Documentation

Education

Bachelor's degree in Computer Science or related field

Tools

VMware vSphere/ESXi

Microsoft Hyper-V

Dell/HP hardware

Veeam

Commvault

SolarWinds

Zabbix

PRTG

Job description

KDDI Malaysia Sdn. Bhd. seeks a seasoned Server & Infrastructure Engineer to implement, configure, and deploy enterprise server environments in Kuala Lumpur.

You will conduct site surveys, build servers, configure OSs (Windows/Linux), and set up virtualization platforms (VMware/Hyper-V), ensuring minimal downtime during migrations. You will also lead DR planning, perform UAT, and create comprehensive documentation while coordinating with vendors and client IT teams to ensure seamless handovers