Senior Sales Manager (KLSO)

Holiday Villa Resort & Beachclub Langkawi; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Holiday Villa Resort & Beachclub Langkawi is seeking a proactive sales professional to identify, solicit and secure new corporate, government, MICE, leisure and travel trade business.

You will drive revenue through action plans, regular client visits, presentations and networking, while building strong relationships with existing accounts and coordinating with Revenue, Reservations, Front Office, Events and Operations teams to ensure seamless service.

Qualifications

• Identify, solicit and secure new corporate, government, MICE, leisure and travel trade business.
• Develop and implement sales action plans to achieve monthly and annual revenue targets.
• Conduct regular sales calls, client visits, presentations and networking activities.
• Generate qualified leads for guestrooms, meetings, conferences and events.
• Maintain and strengthen relationships with existing accounts to maximize repeat business.
• Negotiate contracts, corporate rates and commercial agreements.
• Ensure timely follow-up on enquiries, quotations and proposals.
• Maintain accurate client records, sales activities and opportunities in the CRM system.
• Achieve individual sales and revenue targets.
• Promote hotel facilities, packages and promotional offers.
• Monitor market trends, competitor activities and customer needs to identify new opportunities.
• Recommend pricing and sales strategies to maximize business opportunities.
• Prepare weekly sales call reports, monthly sales reports and business forecasts.
• Maintain an up-to-date account production analysis.
• Ensure all contracts and agreements comply with hotel policies.
• Submit reports accurately and within required deadlines.
• Represent the hotel at trade shows, roadshows, exhibitions, networking events and industry functions.

Responsibilities

• Identify, solicit and secure new corporate, government, MICE, leisure and travel trade business.
• Develop and implement sales action plans to achieve monthly and annual revenue targets.
• Conduct regular sales calls, client visits, presentations and networking activities.
• Generate qualified leads for guestrooms, meetings, conferences and events.
• Maintain and strengthen relationships with existing accounts to maximize repeat business.
• Negotiate contracts, corporate rates and commercial agreements.
• Ensure timely follow-up on enquiries, quotations and proposals.
• Maintain accurate client records, sales activities and opportunities in the CRM system.
• Achieve individual sales and revenue targets.
• Promote hotel facilities, packages and promotional offers.
• Monitor market trends, competitor activities and customer needs to identify new opportunities.
• Recommend pricing and sales strategies to maximize business opportunities.
• Prepare weekly sales call reports, monthly sales reports and business forecasts.
• Maintain an up-to-date account production analysis.
• Ensure all contracts and agreements comply with hotel policies.
• Submit reports accurately and within required deadlines.
• Represent the hotel at trade shows, roadshows, exhibitions, networking events and industry functions.

Job description

Holiday Villa Resort & Beachclub Langkawi View all jobs

Identify, solicit and secure new corporate, government, MICE, leisure and travel trade business.

Develop and implement sales action plans to achieve monthly and annual revenue targets.

Conduct regular sales calls, client visits, presentations and networking activities.

Generate qualified leads for guestrooms, meetings, conferences, weddings and events.

Account Management

Maintain and strengthen relationships with existing accounts to maximize repeat business.

Negotiate contracts, corporate rates and commercial agreements.

Ensure timely follow-up on enquiries, quotations and proposals.

Maintain accurate client records, sales activities and opportunities in the CRM system.

Revenue Generation

Achieve individual sales and revenue targets.

Promote hotel facilities, packages and promotional offers.

Monitor market trends, competitor activities and customer needs to identify new opportunities.

Recommend pricing and sales strategies to maximize business opportunities.

Prepare weekly sales call reports, monthly sales reports and business forecasts.

Maintain an up-to-date account production analysis.

Ensure all contracts and agreements comply with hotel policies.

Submit reports accurately and within required deadlines.

Representation

Represent the hotel at trade shows, roadshows, exhibitions, networking events and industry functions.

Conduct hotel presentations and familiarization trips for clients.

Maintain a professional image and uphold the hotel's brand standards.

Work closely with Revenue, Reservations, Front Office, Events and Operations teams to ensure seamless service delivery.

Coordinate site inspections and client visits.

Ensure smooth handover of confirmed business to the operational teams.