Sales Manager (KLSO)

Holiday Villa Resort & Beachclub Langkawi; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Holiday Villa Resort & Beachclub Langkawi in Malaysia seeks a proactive sales professional to identify, solicit and secure new corporate, government, MICE, leisure and travel trade business. You will develop and implement sales action plans to hit monthly and annual targets, conduct regular client visits, presentations and networking to build a robust pipeline.

Collaborating with Revenue, Reservations and Operations, you will maintain accurate CRM records, coordinate site inspections and ensure

Responsibilities

• Identify and secure new corporate, government, MICE, leisure and travel trade business.
• Develop and implement sales action plans to meet revenue targets.
• Conduct regular sales calls, client visits, presentations and networking.
• Generate qualified leads for guestrooms, meetings, conferences, weddings and events.
• Maintain and strengthen relationships with existing accounts.
• Negotiate contracts, corporate rates and commercial agreements.
• Ensure timely follow-up on enquiries, quotations and proposals.
• Maintain accurate client records and opportunities in the CRM.
• Achieve sales and revenue targets and promote hotel facilities.
• Represent the hotel at trade shows and industry events; coordinate site inspections.

Skills

Negotiation

CRM system

Relationship building

Job description

Holiday Villa Resort & Beachclub Langkawi

Identify, solicit and secure new corporate, government, MICE, leisure and travel trade business.

Develop and implement sales action plans to achieve monthly and annual revenue targets.

Conduct regular sales calls, client visits, presentations and networking activities.

Generate qualified leads for guestrooms, meetings, conferences, weddings and events.

Account Management

Maintain and strengthen relationships with existing accounts to maximize repeat business.

Negotiate contracts, corporate rates and commercial agreements.

Ensure timely follow-up on enquiries, quotations and proposals.

Maintain accurate client records, sales activities and opportunities in the CRM system.

Revenue Generation

Achieve individual sales and revenue targets.

Promote hotel facilities, packages and promotional offers.

Monitor market trends, competitor activities and customer needs to identify new opportunities.

Recommend pricing and sales strategies to maximize business opportunities.

Prepare weekly sales call reports, monthly sales reports and business forecasts.

Maintain an up-to-date account production analysis.

Ensure all contracts and agreements comply with hotel policies.

Submit reports accurately and within required deadlines.

Representation

Represent the hotel at trade shows, roadshows, exhibitions, networking events and industry functions.

Conduct hotel presentations and familiarization trips for clients.

Maintain a professional image and uphold the hotel's brand standards.

Work closely with Revenue, Reservations, Front Office, Events and Operations teams to ensure seamless service delivery.

Coordinate site inspections and client visits.

Ensure smooth handover of confirmed business to the operational teams.