SENIOR SALES ENGINEER

Micro-Mechanics; Bayan Lepas; On-site; MYR 80,000 - 120,000; Full time

Job summary

Micro-Mechanics Malaysia is expanding and seeks multiple Sales Engineers to support our Penang office and Singapore Headquarters. You will lead a sales team, align technical solutions with customer needs, and drive market growth across regions.

You will analyze market trends, manage KPIs, and coordinate with factory and technical teams to deliver value. Regular travel to clients and sites is expected to ensure targets are met.

Qualifications

• Proven track record in leading sales teams.
• Ability to translate customer needs into technical solutions.
• Strong market analysis and forecasting skills.
• Excellent communication and negotiation abilities.

Responsibilities

• Develop and implement sales strategies to achieve the assigned target.
• Set short-term and long-term sales goals in alignment with company objectives.
• Lead sales and marketing team to bridge technical solutions with customer needs.
• Monitor market trends and competitive activities within the territory.
• Build and maintain relationships with key clients.

Skills

Sales leadership

Market analysis

Customer relationship management

Strategic planning

Team coaching

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are currently looking to hire multiple Sales Engineers to support our expansion in both our Penang office and our Singapore Headquarters.

GENERAL DUTIES

Manages a team of sales personnel to achieve market leadership in product, customer and territory sales targets. Develop marketing strategy with emphasis on marketing potential and projecting trend.

Serves as a clear example to subordinates of desired performance and takes actions to foster co-operative working relationships among subordinates.

Emphasis on new product, account and business development; Providing "solutions" to customers while emphasizing on quality, cost and cycle time.

Supportive role to management on the market analysis on existing or potential products as well as competitor activities.

Roles:

• Develop and implement sales strategies to achieve the assigned target.
• Set short-term and long-term sales goals in alignment with company objectives.
• As a team leader of the sales marketing team, bridge between technical solutions and customer needs, support factory to align with Five Star Factory.
• Works closely with both customers, factory and technical teams to ensure alignment in delivering value to the customer.
• Analyse market trends, customer preferences, and competitive activities within the territory.

Responsibilities:

Key Performance Metrics (KPM) & Results that demonstrate progress in achieving Five Star Factory status, including:

• Revenue and Gross Profit Margin
• Customer Satisfaction
• Quality, Lead time, On-Time, Inventory, Cost Effectiveness Management
• Employee Engagement
• 8S Factory Score
• Compliance with Industry Standards and Regulations

Team Management and leadership

Recruit, train, and manage a team of sales representatives.

Monitor team performance and provide coaching to improve sales effectiveness.

Motivate the team to achieve individual and collective sales goals.

Regularly visits and review existing and potential customers to improve sales penetration and increase market share. Must regularly travel to outstation to personally attend and resolve non-routine queries and Problems.

Address and resolve technical concerns or doubts raised by prospective customers.

Lead and guide Sales team in market penetration.

Applications:

Assists in solving customers’ technical and application problems; coordinates action with design and operations to improve existing products or to develop new products.

Executive with strong analytical and problem-solving mindset.

Performance Monitoring and Reporting and Analysis:

Track and analyse sales metrics to assess progress against targets.

Prepare regular reports on sales activities, revenue generation, and forecasts.

Present findings and insights into senior management.

Prepares regular reports on regional performance and customer visits; prepares ad hoc reports highlighting new business opportunities, quality problems and lost business analysis for action by management.

Responsible for the management report including Power BI report, sales below margin and analyse the cost structure and positioning the right selling price.

Assist and provide analysis report for regional performance for Deputy GM / General Manager

Provide regular updates and report the progress of KPI.

Administration:

Possesses strong communication skills and ability to compose quotations, correspondences, reports and presentations using PC based software; takes an active role in improving activities of department policies, procedures and systems in order to achieve efficiency and cycle-time targets.

Coordinate with GIT on management reports for improvement and enhance the report accuracy.

Customer Relationship Management:

• Build and maintain strong relationships with key clients and stakeholders.
• Address customer complaints and ensure timely resolution to maintain satisfaction.
• Act as a main point of contact for customers within the territory.

Business Development:

• Identify and pursue new business opportunities within the territory.
• Conduct market research to explore potential customer segments.
• Negotiate contracts and agreements with key accounts.