Senior Retail Sales & Customer Care Lead

Watsons Malaysia; Johor; On-site; MYR 20,000 - 28,000; Full time

Job summary

Watsons Malaysia is seeking retail staff to deliver professional customer service and maintain stock levels while executing effective selling techniques to meet sales targets. The role includes cashier duties and promoting Watson’s VIP Member Cards, with adherence to standard operating procedures.

Candidates should have a pleasant personality, strong communication and interpersonal skills, and be available for weekend and public holiday shifts, with options for full- or part-time employment.

Qualifications

• Pleasant personality and good communication skills.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.

Responsibilities

• To provide professional service to customers.
• To coordinates sufficient stock levels.
• To ensure of correct selling techniques to do sales and achieves target.
• To perform cashier functions & promote Watson’s VIP Member Cards.
• To maintains procedures and methods according to Operations Standards.
• To undertakes other tasks as required by superiors.

Skills

Customer service

Communication

Interpersonal skills

Sales techniques

Cashier skills

Education

PMR/PT3/SPM/STPM/A-Level/Pre-U, Professional Certificate in any field

Job description

Watsons Malaysia is seeking retail staff to deliver professional customer service and maintain stock levels while executing effective selling techniques to meet sales targets. The role includes cashier duties and promoting Watson’s VIP Member Cards, with adherence to standard operating procedures.

Candidates should have a pleasant personality, strong communication and interpersonal skills, and be available for weekend and public holiday shifts, with options for full- or part-time employment.