Senior Retail Leader: Guest Experience & Team Growth

lululemon; Kuala Lumpur; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Employee discount

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon is seeking a Key Leader to join our Kuala Lumpur store leadership team. You will guide Educators, optimize guest experiences, and oversee daily store operations while leveraging KPIs to drive performance.

You will coach teams, ensure product knowledge, and resolve guest concerns with urgency, all while upholding inclusive, respectful store culture and seamless omnichannel support.

Qualifications

• Legally eligible to work in the store's jurisdiction.
• Willing to work a flexible schedule.
• Willing to move through a store for most of a shift to help guests and accomplish work.

Responsibilities

• Lead salesfloor operations and oversee Educators to ensure a superior guest experience.
• Provide coaching, feedback, and career guidance to team members.

Skills

Leadership

Guest experience

Teamwork

Communication

Decision making

Candid communication

Integrity

Education

High School Diploma

Tools

In-store technology

Job description

lululemon is seeking a Key Leader to join our Kuala Lumpur store leadership team. You will guide Educators, optimize guest experiences, and oversee daily store operations while leveraging KPIs to drive performance.

You will coach teams, ensure product knowledge, and resolve guest concerns with urgency, all while upholding inclusive, respectful store culture and seamless omnichannel support.