Senior Quality Engineer

PEN S J Electronics Sdn Bhd; Seberang Perai; On-site; MYR 180,000 - 280,000; Full time

Job summary

PEN S J Electronics Sdn Bhd is seeking a Senior Quality Engineering leader to direct quality engineering across manufacturing operations, customer and supplier quality, and NPI initiatives. You will drive defect prevention, process capability, and continuous improvement through structured problem-solving, CAPA, and data-driven quality analytics.

In this role you will mentor Quality Engineers and collaborate with cross-functional teams to ensure compliance with customer and regulatory

Qualifications

• Bachelor's degree in Quality Engineering, Mechanical Engineering, Electrical & Electronics Engineering, Manufacturing Engineering, Industrial Engineering, Materials Science, Physics or related discipline.
• Professional certification such as CQE, CQA, Six Sigma Green Belt / Black Belt, Lead Auditor or equivalent is an advantage.
• Minimum 8 years of progressive Quality Engineering, Manufacturing Quality, Customer Quality, Supplier Quality or Process Quality experience.
• Experience in Semiconductor, EMS, Advanced Manufacturing, IC Packaging, Thermal Management Materials, Advanced Materials or related industries is preferred.
• Proven experience in quality problem solving, customer quality, supplier quality, NPI, process qualification and continuous improvement activities.

Responsibilities

• Lead Quality Engineering activities supporting manufacturing operations, product quality and process improvement.
• Develop and implement quality engineering methodologies, standards and technical solutions for complex quality issues.
• Accountable for technical quality performance, problem resolution and quality engineering effectiveness.
• Lead customer quality investigations, root cause analysis and corrective action activities.
• Support customer audits, quality reviews, technical discussions and customer qualification requirements.
• Accountable for customer quality issue resolution, corrective action effectiveness and customer requirement execution.
• Support supplier qualification, supplier performance monitoring and supplier quality improvement activities.
• Lead or participate in supplier corrective action, supplier audits and technical evaluations.
• Accountable for supplier quality improvement, incoming material quality and supplier risk mitigation.
• Monitor manufacturing process quality, process capability and quality trends to identify opportunities for defect prevention and yield improvement.
• Establish appropriate quality controls for critical processes and support process validation and process change activities.
• Accountable for process quality, defect prevention, process capability and manufacturing quality improvement.
• Support New Product Introduction (NPI), product qualification, process validation, technology transfer and ramp-up activities.
• Develop quality plans, inspection criteria and quality controls for new products and processes.
• Support reliability testing, product validation and failure analysis activities.
• Accountable for NPI quality readiness, qualification success and product quality risk management.
• Lead SPC implementation, process capability analysis and statistical monitoring for assigned processes.
• Conduct MSA studies and support calibration system effectiveness and measurement reliability.
• Accountable for statistical quality control, measurement system effectiveness and quality data integrity.
• Lead cross-functional root cause investigations using structured problem-solving methodologies.
• Drive corrective and preventive actions and verify effectiveness of implemented solutions.
• Accountable for root cause effectiveness, CAPA closure and sustainable quality improvements.
• Support internal, customer and external audits while ensuring compliance with applicable quality standards and customer requirements.
• Maintain quality records and support closure of audit findings and quality system improvement opportunities.
• Accountable for audit readiness, quality compliance and technical quality documentation.
• Lead or participate in Lean, Six Sigma, Kaizen and quality improvement projects.
• Drive defect reduction, yield improvement, COPQ reduction and process optimization initiatives.
• Promote data-driven problem solving, quality innovation and best-practice deployment.
• Accountable for quality improvement achievement, project execution and operational excellence.
• Provide technical guidance and mentoring to Quality Engineer II, Quality Engineer I, Technicians and Quality Operations personnel.
• Conduct technical knowledge-sharing sessions and support competency development within the Quality organization.
• Accountable for technical capability development, knowledge sharing and quality engineering best-practice adoption.
• Collaborate with Production, Engineering, Planning, Supply Chain, Procurement, Warehouse, Sales and other functions to resolve quality issues and support business requirements.
• Influence cross-functional teams and drive effective implementation of quality solutions.
• Accountable for stakeholder collaboration, technical influence and business support.

Skills

Quality leadership

Analytical thinking

Cross-functional collaboration

Problem-solving

Education

Bachelor's Degree in Quality Engineering / related

CQE / CQA / Six Sigma Green Belt Black Belt / Lead Auditor

Job description

Lead and execute Quality Engineering activities across manufacturing operations, customer quality, supplier quality, new product introduction and process quality. Ensure products, processes and systems meet customer, regulatory and company requirements while driving continuous improvement and operational excellence.

Key responsibilities

Quality Engineering & Technical Leadership

• Lead Quality Engineering activities supporting manufacturing operations, product quality and process improvement.
• Develop and implement quality engineering methodologies, standards and technical solutions for complex quality issues.
• Accountable for technical quality performance, problem resolution and quality engineering effectiveness.

Customer Quality

• Lead customer quality investigations, root cause analysis and corrective action activities.
• Support customer audits, quality reviews, technical discussions and customer qualification requirements.
• Accountable for customer quality issue resolution, corrective action effectiveness and customer requirement execution.
• Support supplier qualification, supplier performance monitoring and supplier quality improvement activities.
• Lead or participate in supplier corrective action, supplier audits and technical evaluations.
• Accountable for supplier quality improvement, incoming material quality and supplier risk mitigation.

Process Quality & Manufacturing Excellence

• Monitor manufacturing process quality, process capability and quality trends to identify opportunities for defect prevention and yield improvement.
• Establish appropriate quality controls for critical processes and support process validation and process change activities.
• Accountable for process quality, defect prevention, process capability and manufacturing quality improvement.

NPI, Qualification & Reliability

• Support New Product Introduction (NPI), product qualification, process validation, technology transfer and ramp-up activities.
• Develop quality plans, inspection criteria and quality controls for new products and processes.
• Support reliability testing, product validation and failure analysis activities.
• Accountable for NPI quality readiness, qualification success and product quality risk management.

SPC, MSA & Calibration

• Lead SPC implementation, process capability analysis and statistical monitoring for assigned processes.
• Conduct MSA studies and support calibration system effectiveness and measurement reliability.
• Accountable for statistical quality control, measurement system effectiveness and quality data integrity.

Root Cause Analysis & CAPA

• Lead cross-functional root cause investigations using structured problem-solving methodologies.
• Drive corrective and preventive actions and verify effectiveness of implemented solutions.
• Accountable for root cause effectiveness, CAPA closure and sustainable quality improvements.

Audit & Quality Compliance

• Support internal, customer and external audits while ensuring compliance with applicable quality standards and customer requirements.
• Maintain quality records and support closure of audit findings and quality system improvement opportunities.
• Accountable for audit readiness, quality compliance and technical quality documentation.
• Lead or participate in Lean, Six Sigma, Kaizen and quality improvement projects.
• Drive defect reduction, yield improvement, COPQ reduction and process optimization initiatives.
• Promote data-driven problem solving, quality innovation and best-practice deployment.
• Accountable for quality improvement achievement, project execution and operational excellence.

Technical Coaching & Knowledge Sharing

• Provide technical guidance and mentoring to Quality Engineer II, Quality Engineer I, Technicians and Quality Operations personnel.
• Conduct technical knowledge-sharing sessions and support competency development within the Quality organization.
• Accountable for technical capability development, knowledge sharing and quality engineering best-practice adoption.

Cross Functional Collaboration

• Collaborate with Production, Engineering, Planning, Supply Chain, Procurement, Warehouse, Sales and other functions to resolve quality issues and support business requirements.
• Influence cross-functional teams and drive effective implementation of quality solutions.
• Accountable for stakeholder collaboration, technical influence and business support.

Others

• Perform other duties, responsibilities and projects assigned by Management from time to time.

Key Requirements:

Education

• Bachelor's Degree in Quality Engineering, Mechanical Engineering, Electrical & Electronics Engineering, Manufacturing Engineering, Industrial Engineering, Materials Science, Physics or related discipline.
• Professional certification such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Six Sigma Green Belt / Black Belt, Lead Auditor or equivalent is an advantage.

Experience

• Minimum 8 years of progressive Quality Engineering, Manufacturing Quality, Customer Quality, Supplier Quality or Process Quality experience.
• Experience in Semiconductor, EMS, Advanced Manufacturing, IC Packaging, Thermal Management Materials, Advanced Materials or related industries is preferred.
• Proven experience in quality problem solving, customer quality, supplier quality, NPI, process qualification and continuous improvement activities.

Technical Knowledge

• Quality Engineering, Manufacturing Quality, Customer Quality Engineering, Supplier Quality Engineering, SPC & Process Capability, MSA & Calibration, CAPA, FMEA, APQP & PPAP, Root Cause Analysis, Process Validation, Reliability Testing, Quality Risk Management, Statistical Analysis, Lean Six Sigma and Quality Analytics.

Additional Requirements

• Strong analytical and problem-solving skills, technical leadership, stakeholder management, communication, technical report writing, presentation, project management, influencing capability and continuous improvement mindset.
• Ability to influence cross-functional teams without direct authority and manage multiple priorities in a fast-paced manufacturing environment.