Quality Engineer

Oliver Healthcare Packaging; Iskandar Puteri; On-site; MYR 100,000 - 180,000; Full time

Job summary

Oliver Healthcare Packaging in Malaysia is seeking a Quality Engineer to lead projects that continuously improve our product and process quality. You will act as a project leader and internal consultant, coordinating with Manufacturing, Engineering, Supply Chain and Sales to define improvement targets and implement processes that enhance performance.

You will manage quality systems, handle customer quality concerns, and coach teams in problem solving, SPC, DOE, and Kaizen.

Qualifications

• Bachelor's degree in Engineering, Statistics or related field.
• 3–5 years’ experience in a closely related quality function.
• Strong knowledge of quality tools and systems.
• Experience with SPC and DOE.
• Background in GMP, ISO 9000 concepts.

Responsibilities

• Create and maintain design and process risk analysis (e.g., FMEAs). Work with Manufacturing, Engineering, Supply Chain and Sales departments on risk mitigation activities.
• Identify and report quality related trends and develop processes/ systems to detect those trends proactively and respond accordingly to improve product and process quality.
• Lead the implementation of standard quality systems/ processes for the detection, control, and remediation of production quality issues.
• Initiate capital investment requests or other strategic activities to improve product and process quality.
• Works with Manufacturing, Engineering, Supply Chain and Sales departments to coordinate and lead cross functional efforts to address quality concerns or drive improvement in current performance.
• Works directly with customers on quality concerns including response to issues and conflict resolution.
• Teach and coach best practices in problem solving, root cause analysis, statistical quality control, and authoring work instructions.
• Participate in internal audit system and provide assistance to teams in resolving corrective actions.
• Support quality improvement projects as deemed necessary by the organization.

Skills

Statistical analysis

Root cause analysis

Quality systems

Kaizen

Project leadership

Communication skills

PLC automation

Quality tools usage

Education

Bachelor's Degree in Engineering, Statistics or related field

Tools

Microsoft Office

ERP

Statistica

MiniTab

Job description

The Quality Engineer is responsible for leading projects tocontinuously improve the quality of our products and processes. Working as aproject leader and internal consultant, works closely with department managersand team leaders to define improvement targets, measure and analyze processcapabilities, perform root-cause analysis projects, implement improvements andcontrol ongoing performance. Responsible for the quality system, customerconcern processing and supporting development/ production processes.

Primary Responsibilities

• Create and maintain design and process risk analysis (e.g., FMEAs). Work with Manufacturing, Engineering, Supply Chain and Sales departments on risk mitigation activities.
• Identify and report quality related trends and develop processes/ systems to detect those trends proactively and respond accordingly to improve product and process quality.
• Lead the implementation of standard quality systems/ processes for the detection, control, and remediation of production quality issues.
• Initiate capital investment requests or other strategic activities to improve product and process quality.
• Works with Manufacturing, Engineering, Supply Chain and Sales departments to coordinate and lead cross functional efforts to address quality concerns or drive improvement in current performance.
• Works directly with customers on quality concerns including response to issues and conflict resolution.
• Teach and coach best practices in problem solving, root cause analysis, statistical quality control, and authoring work instructions.
• Participate in internal audit system and provide assistance to teams in resolving corrective actions.
• Support quality improvement projects as deemed necessary by the organization.

Preferred Qualifications

Education

• Bachelor's Degree in Engineering, Statistics or related field.

Experience

• Minimum 3 to 5 years’ experience in closely related function.

Other Requirements

• Deep software skills including Microsoft Office, ERP, and Statistica, MiniTab, or related statistical analysis tool.
• Background in Total Quality Management (TQM), FDA Good Manufacturing Practices (GMP), and ISO 9000 concepts.
• Certification or specialized training in Statistical Process Control (SPC) and Design of Experiments (DOE).
• Shop floor experience in troubleshooting and resolving daily quality issues.
• Strong analytical skills including the use of simple and complex quality tools.
• Visual detection, Programmable Logic Controllers (PLC) automation/ controls experience and knowledge.
• Experience developing and implementing quality systems/ processes within existing business units.
• Working knowledge to perform and lead kaizens.
• Solid verbal and written communication skills.