Senior Quality Assurance Analyst

Sunway Digital Hub, Digital Technology Solutions & Group Cybersecurity; Petaling Jaya; On-site; MYR 90,000 - 120,000; Full time

Job summary

Sunway Digital Hub, Digital Technology Solutions & Group Cybersecurity is seeking a highly skilled QA Senior Analyst to lead quality assurance across our digital products. You will drive quality strategies, establish test automation, and guide continuous improvement to ensure performance, security, and reliability standards are met.

Join a dynamic team focused on delivering top-tier digital solutions, collaborating with Product Managers, DevSecOps, and engineering to embed QA into the

Qualifications

• 5+ years in Software Quality Assurance (QA) management in SaaS, cloud, or digital platform environments.
• Hands-on with test automation tools and automation frameworks.
• Experience with CI/CD pipelines, DevOps, and Agile testing methodologies.
• Proven track record of implementing test automation, performance testing, and security testing strategies.
• Excellent leadership, communication, and stakeholder management skills.
• Familiarity with low-code/no-code (LCNC), AI-driven testing, and cloud technologies is a plus.

Responsibilities

• Define and implement comprehensive QA strategies, test frameworks, and best practices across all digital products.
• Drive test automation adoption to enhance efficiency, scalability, and reliability in testing.
• Champion a quality-first mindset across engineering and product teams.
• Collaborate with Product Managers, Product Owners, and Tech Service Owners to integrate QA into the development lifecycle.
• Oversee test planning, execution, and defect management to ensure robust product quality.
• Lead the development of automated test scripts and frameworks to improve test coverage and efficiency.
• Manage performance, security, and regression testing, ensuring compliance and security standards.
• Work closely with the Digital Architects & Engineering and DevSecOps teams to integrate automated testing into CI/CD pipelines.
• Partner with Product Managers and Business Analysts to define acceptance criteria and ensure QA alignment with requirements.
• Work with Digital Service Manager to track customer-reported issues and ensure high service quality.
• Collaborate with Engineering teams to drive bug resolution, release validation, and continuous improvement.
• Identify bottlenecks, inefficiencies, and areas for improvement in QA processes.
• Advocate for early-stage testing practices, such as shift-left testing, to catch defects sooner.
• Establish QA metrics and KPIs to track quality performance and continuous improvement.
• Ensure compliance with industry standards, security requirements, and best practices.

Skills

QA Management

Test Automation

CI/CD

DevOps

Agile Testing

Leadership

Stakeholder Management

Cloud Technologies

Low-code/No-code

AI-driven testing

Tools

Katalon

Selenium

JMeter

Job description

We are looking for a highly skilled and strategic QA Senior Analyst to lead our Quality Assurance (QA) in delivering top-tier digital solutions. You will be responsible for driving quality strategies, test automation, and continuous improvement initiatives to ensure that our products meet the highest performance, security, and reliability standards.

If you are passionate about leading QA teams, implementing test automation, and enhancing product quality, we invite you to join us and make a significant impact on our digital transformation journey.

Key Responsibilities

Quality Strategy & Leadership

• Define and implement comprehensive QA strategies, test frameworks, and best practices across all digital products.
• Drive test automation adoption to enhance efficiency, scalability, and reliability in testing.
• Champion a quality-first mindset across engineering and product teams.
• Collaborate with Product Manager, Product Owners, and Tech Service Owners to integrate QA into the development lifecycle.

Test Planning, Automation & Execution

• Oversee test planning, execution, and defect management to ensure robust product quality.
• Lead the development of automated test scripts and frameworks to improve test coverage and efficiency.
• Manage performance, security, and regression testing, ensuring that products meet compliance and security standards.
• Work closely with the Digital Architects & Engineering and DevSecOps teams to integrate automated testing into CI/CD pipelines.

Cross-functional Collaboration & Stakeholder Engagement

• Partner with Product Managers and Business Analysts to define acceptance criteria and ensure seamless QA alignment with product requirements.
• Work with Digital Service Manager to track customer-reported issues and ensure high service quality.
• Collaborate with Engineering teams to drive bug resolution, release validation, and continuous improvement.

Process Optimization & Continuous Improvement

• Identify bottlenecks, inefficiencies, and areas for improvement in QA processes.
• Advocate for early-stage testing practices, such as shift-left testing, to catch defects sooner in the development cycle.
• Establish QA metrics and KPIs to track quality performance and ensure continuous improvement.
• Ensure compliance with industry standards, security requirements, and best practices.

What We’re Looking For

• 5+ years of experience in Software Quality Assurance (QA) management, preferably in SaaS, cloud, or digital platform environments.
• Strong expertise in test automation tools (e.g., Katalon, Selenium, JMeter) and automation frameworks.
• Hands-on experience with CI/CD pipelines, DevOps, and Agile testing methodologies.
• Proven track record of implementing test automation, performance testing, and security testing strategies.
• Excellent leadership, communication, and stakeholder management skills.
• Familiarity with low-code/no-code (LCNC), AI-driven testing, and cloud technologies is a plus.
• Leaves: Annual Leave, Medical Leave, Hospitalization Leave, Special Leave.
• Medical Benefits – Sunway Medical Insurance for Outpatient & Inpatient inclusive for dependents.
• Dental and Optical benefits for confirmed executive RM600 per annum.
• Group Term Life & Personal Accident Insurance Scheme.
• Salary increment based on individual performance.
• Bonus based on company & individual performance.
• Career Development: Training and certification sponsored by the company, Annual Talent Review, Career Planning.
• Rewards and recognition: Long Service Award.
• Additional Benefits: Staff Discount (i.e. ThemePark, Hospitality, Education, Property, Medical, Retail, Food & Beverages), Sports and Recreational, Family Day, Annual Dinner, Flexible Working Arrangement.
• Open communication. Young, energetic and fun working environment