Senior QA Leader – Substrate Operations

WD; Kuching; On-site; MYR 180,000 - 300,000; Full time

Job summary

WD is seeking a Senior Quality Manager, Quality Assurance Engineering, to lead Quality across Johor and Sarawak substrate sites. You will align QA objectives with manufacturing goals and drive continuous quality improvement while ensuring compliance with ISO standards.

As Quality Management Representative, you will oversee process controls, supplier quality, audits, and risk management, mentoring teams to meet KPIs and regulatory requirements across both sites.

Qualifications

• Bachelor’s degree in a related discipline.
• 8+ years in Quality or Process Engineering.
• 3+ years in Quality leadership or management.

Responsibilities

• Lead and manage site Quality organizations across Johor and Sarawak.
• Drive quality improvement to reduce variation and improve outgoing product quality.
• Review and approve quality-related process controls and improvement plans.
• Authorize extensions for Engineering Change Requests (ECR/ECN) when justified.
• Review and reject inadequate 8D reports.
• Review and reject document approvals that do not comply with quality or ISO requirements.
• Stop shipments that do not meet defined quality standards.
• Ensure training and resource planning for Quality teams.
• Ensure compliance with legal, regulatory, customer, and corporate quality requirements.
• Consolidate, summarize, and report Substrate quality performance to Upper Management.
• Act as a Crisis Management Team member for safe operations.
• Support internal and external audits and customer audits.
• Perform other duties as assigned.

Skills

Quality leadership

Supplier quality

8D problem solving

ISO standards

Manufacturing quality

Cross-functional collaboration

Education

Bachelor’s degree in Quality

Tools

ISO 9001

ISO 14001

ISO 45001

Six Sigma

FMEA

SPC

Job description

WD is seeking a Senior Quality Manager, Quality Assurance Engineering, to lead Quality across Johor and Sarawak substrate sites. You will align QA objectives with manufacturing goals and drive continuous quality improvement while ensuring compliance with ISO standards.

As Quality Management Representative, you will oversee process controls, supplier quality, audits, and risk management, mentoring teams to meet KPIs and regulatory requirements across both sites.