Senior QA Engineer - CAPA & Root-Cause Leader (ISO)

Thunder Print Sdn Bhd; Sungai Petani; Vor Ort; MYR 67.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical

Miscellaneous allowance

Education support

Sports (e.g. Gym)

Parking

Vision

In-House Sports Center (Zumba, Yoga,/b

Zusammenfassung

Thunder Print Sdn Bhd, established since 1996, is a leading printing and packaging solutions provider in Malaysia, serving pharmaceutical, food and cosmetics industries. The company seeks a Quality Assurance Engineer with a Bachelor's degree and at least seven years' experience in manufacturing quality to drive improvements.

The role focuses on investigations, CAPA, root-cause analysis, process collaboration, and ensuring compliance with ISO, GMP, and customer requirements.

Qualifikationen

• Bachelor's degree in any course is required.
• 7 years of work experience in Quality in a manufacturing environment.
• Knowledge of GMP, ISO 9001, ISO 13485.

Aufgaben

• Lead customer complaint investigations and drive timely closure through effective CAPA management.
• Conduct root cause analysis using structured problem-solving methodologies such as 8D.
• Monitor, analyze root cause, reply to customer complaints on product quality issues, and drive improvements to address non-compliance.
• Collaborate with Production, Engineering, Supply Chain and Sales teams to improve process capability and quality outcomes.
• Support audit activities to ensure compliance with ISO, GMP and customer requirements.
• Conduct quality data analysis and recommend preventive actions to improve operational performance.

Kenntnisse

QC tools

Customers complaints management

CAPA

8D problem solving

failure analysis

project management

auditing skills

verbal and written communication

cross-functional collaboration

computer literate

Ausbildung

Bachelor's degree

Jobbeschreibung

Thunder Print Sdn Bhd, established since 1996, is a leading printing and packaging solutions provider in Malaysia, serving pharmaceutical, food and cosmetics industries. The company seeks a Quality Assurance Engineer with a Bachelor's degree and at least seven years' experience in manufacturing quality to drive improvements.

The role focuses on investigations, CAPA, root-cause analysis, process collaboration, and ensuring compliance with ISO, GMP, and customer requirements.