QA Engineer: Lead Quality, CAPA & Process Improvement

ITW Meritex Sdn Bhd; Bayan Lepas; On-site; MYR 6,000 - 9,000; Full time

Job summary

ITW Meritex Sdn Bhd in Penang, Malaysia is hiring a Quality Assurance Engineer to lead QA inspectors and technicians in daily QA activities. You will manage NCRs, CAPAs and customer complaints, investigate root causes with process owners, and drive corrective actions to prevent recurrence.

The role requires a degree in polymer technology or engineering, 2–3 years of QA experience, and strong competency in QC tools and ISO 9001/ISO 14001 standards.

Qualifications

• Bachelor’s degree in a relevant engineering/science field.
• 2–3 years of QA experience.
• Proficiency with QC tools and systems.
• Knowledge of ISO 9001 and ISO 14001 is preferred.
• Strong analytical, proactive and independent working skills.

Responsibilities

• Oversee and lead a team of QA inspectors and technicians on daily QA activities.
• Control non-conformance reports (NCRs), CAPAs and customer complaints.
• Investigate root causes with process owners and implement corrective and preventive actions.
• Develop and maintain QA documentation (SOPs, control plans, inspection criteria).
• Perform acceptance tests on new materials and process changes.
• Monitor supplier/outsource performance and initiate improvements.
• Provide product engineering support for new product introductions and process validations.

Skills

SPC

8D

DOE

FMEA

QC tools

Education

Polymer Technology

Mechanical Engineering

Material Science

Chemistry

Chemical Engineering

Job description

ITW Meritex Sdn Bhd in Penang, Malaysia is hiring a Quality Assurance Engineer to lead QA inspectors and technicians in daily QA activities. You will manage NCRs, CAPAs and customer complaints, investigate root causes with process owners, and drive corrective actions to prevent recurrence.

The role requires a degree in polymer technology or engineering, 2–3 years of QA experience, and strong competency in QC tools and ISO 9001/ISO 14001 standards.