SENIOR QA ENGINEER

Biszon Flexipack; Selangor; On-site; MYR 90,000 - 150,000; Full time

Job summary

Jora Malaysia is seeking a QA Leader to proactively investigate production quality issues and drive CAPA actions. You will collaborate with Production, Engineering, and Maintenance to resolve problems quickly and sustain Lean initiatives across the plant.

Ideal candidates have 5+ years in a similar role within plastics packaging, strong RCA/CAPA experience, and fluent English and Bahasa Malaysia communication to support diverse teams and clients.

Qualifications

• 5+ years in a similar QA/Manufacturing role in plastics.
• Detail-oriented with ability to work independently in fast-paced manufacturing.
• Experience in plastic flexible packaging industry is a plus.
• Strong English and Bahasa Malaysia communication.

Responsibilities

• Lead investigation and troubleshooting of production quality issues.
• Perform RCA and document CAPA actions to prevent recurrence.
• Coordinate with Production, Engineering, Maintenance and cross-functional teams.
• Oversee Lean initiatives and monitor processes to cut waste.
• Review quality metrics, complaints, and NCRs using Pareto analysis.
• Prepare data-driven quality reports for executive management.

Skills

Root Cause Analysis

CAPA

Lean Manufacturing

Quality Assurance

Data Analysis

Cross-functional Collaboration

Education

Bachelor's Degree in Engineering

Tools

Pareto charts

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Proactively lead the systematic investigation and troubleshooting of production quality issues.

Perform root cause analysis (RCA) and fully document and execute robust Corrective and Preventive Actions (CAPA) to eliminate recurrence.

Drive decisive quality decision-making while coordinating with Production, Engineering, Maintenance, and cross-functional teams to resolve issues promptly.

Oversee Operation Lean initiatives and monitor production processes to identify quality risks, streamline workflows, and minimize waste.

Review and analyze quality metrics, customer complaints, and non-conformance reports using Pareto charts to prioritize high-impact defect trends.

Ensure strict compliance with global quality standards, internal procedures, and client-specific packaging requirements.

Support new product introductions (NPI), process modifications, and continuous improvement projects by leveraging extensive knowledge in the flexible packaging industry.

Conduct comprehensive audits, operational inspections, and formal verification of executed CAPA measures.

Prepare data-driven quality reports and present analytical findings and decisive recommendations to the executive management team.

Mentor and guide QA Engineers and QA Inspectors on systematic troubleshooting protocols and root-cause problem-solving.

Lead continuous improvement initiatives combining Lean methodologies and Pareto analysis to enhance product quality, yield, and manufacturing efficiency.

Requirements

Bachelor's Degree in Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or a related field.

Minimum of 5 years of relevant working experience in a similar role.

Detail-oriented, with the ability to work both independently and collaboratively in a fast-paced manufacturing environment.

Experience in the plastic flexible packaging industry is an added advantage.

Good verbal and written communication skills in English and Bahasa Malaysia