Senior QA Analyst Engineer

Seargin; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Seargin is seeking a QA lead for Salesforce Sales Cloud, defining the QA approach and ensuring high-quality delivery across project milestones and business risks.

You will review requirements and designs for quality, risk, integration and testability, and design, execute, and coordinate functional, regression, end-to-end and UAT testing. Collaboration with Product Owners and developers is essential.

Qualifications

• 5+ years of software quality assurance experience, incl. at least 3 years with Salesforce Sales Cloud.
• Recent hands-on Salesforce experience with Sales Cloud implementations in the last 2 years.
• Strong testing experience with leads, accounts, lead conversion and routing, Flows, rules, permissions, security and reporting.
• Hands-on API testing using Postman or similar tool; payloads, error handling and data consistency.
• Experience testing Salesforce Platform Events or comparable asynchronous integration patterns.
• End-to-end integration testing across connected enterprise applications; risk-based coverage.

Responsibilities

• Define and drive the QA approach for Salesforce Sales Cloud, aligned with objectives, milestones and business risks.
• Review requirements, acceptance criteria and solution designs from quality, risk, integration and testability perspectives.
• Design, execute and coordinate functional, system, regression, end-to-end and user acceptance testing activities.
• Validate Salesforce Flows, lead and account processes, record types, assignment rules, validation rules, permissions, reports and dashboards.
• Plan and execute API and Platform Event testing, including positive, negative, exception, retry and data-consistency scenarios.
• Validate end-to-end data flows and business outcomes across Salesforce Sales Cloud and connected enterprise systems.
• Own defect management, quality reporting, risk visibility and release-readiness recommendations for the Sales Cloud workstream.
• Support deployment validation, production verification, hypercare and handover while identifying test automation opportunities.

Skills

QA Experience

API Testing

Risk-Based Testing

End-to-End Testing

Stakeholder Collaboration

Tools

Postman

Salesforce

Platform Events

Job description

• Define and drive the QA approach for Salesforce Sales Cloud, aligned with project objectives, milestones and business risks
• Requirements & Testability
  • Review requirements, acceptance criteria and solution designs from quality, risk, integration and testability perspectives
• Functional & System Testing
  • Design, execute and coordinate functional, system, regression, end-to-end and user acceptance testing activities
• Validate Salesforce Flows, lead and account processes, record types, assignment rules, validation rules, permissions, reports and dashboards
• API & Integration Testing
  • Plan and execute API and Platform Event testing, including positive, negative, exception, retry and data-consistency scenarios
• Data Flow Validation
  • Validate end-to-end data flows and business outcomes across Salesforce Sales Cloud and connected enterprise systems
• Defect & Quality Management
  • Own defect management, quality reporting, risk visibility and release-readiness recommendations for the Sales Cloud workstream
• Release & Continuous Improvement
  • Support deployment validation, production verification, hypercare and handover while identifying test automation opportunities

Requirements

• QA Experience
  • 5+ years of software quality assurance experience, including at least 3 years supporting Salesforce Sales Cloud implementations
• Recent hands-on Salesforce experience, including involvement in or delivery of a Salesforce implementation within the last 2 years
• Strong hands-on testing experience with leads, accounts, lead conversion and routing, Flows, validation rules, record types, assignment rules, permissions, security and reporting
• API Testing
  • Strong hands-on API and integration testing experience using Postman or an equivalent tool, including payloads, error handling and data consistency
• Platform Events
  • Experience testing Salesforce Platform Events or comparable asynchronous integration patterns
• End-to-End Integration
  • Strong experience testing system integrations and end-to-end business processes across connected enterprise applications
• Risk-Based Testing
  • Ability to translate business and technical requirements into risk-based coverage, meaningful test scenarios and clear acceptance evidence
• Defect & Stakeholder Management
  • Experience owning defects, quality reporting and release readiness while collaborating with Product Owners, BAs, Architects, Developers and business users

What we offer

• B2B Contract
  • Employment based on a B2B contract
• Stable and Dynamic International Firm
  • Opportunity to work in a stable, dynamically developing international company
• Engaging Projects and Latest IT
  • Chance to participate in interesting projects and work with the latest information technologies
• Competitive Rates
  • Attractive remuneration rates offeres
• Renowned International Projects
  • Involvement in the most prestigious international project
• MultiSport and Private Medical Care
  • MultiSport and Private Medical Care

Nice to have

• Salesforce certification relevant to Sales Cloud, administration, platform development or business analysis
• Event-Driven Integrations
  • Experience validating event-driven integrations, monitoring outcomes and troubleshooting failures with technical teams
• Deeper understanding of Salesforce role hierarchy, sharing rules and data-access controls
• Test Automation
  • Test automation experience and a strong automation mindset for Salesforce and API testing
• QA Tools
  • Experience with test management and defect-tracking tools in enterprise delivery environments
• Master Data
  • Experience with customer or account master-data processes across connected enterprise systems

Work with us