Senior Project Manager

Wiki Labs Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

Wiki Labs Sdn Bhd is establishing a formal PMO to drive structured project delivery. We seek a Senior Project Manager to lead the PMO, manage end-to-end delivery, and mentor junior PMO staff, reporting to the CTO.

The role requires strong governance, risk management, and stakeholder engagement across technology, finance, operations and business units, with hands-on leadership of a growing PMO team in Malaysia.

Qualifications

• Bachelor's degree in Business, IT, Engineering, or related discipline (Master's preferred).
• 7+ years of project management experience, with at least 3 years in a senior or lead PM role.
• PMP, PRINCE2, or equivalent certification required.
• Agile / Scrum certification (CSM, PSM, SAFe) is an advantage.
• Experience leading or mentoring a PMO team.
• Strong PM tools proficiency: MS Project, Jira, Confluence, Smartsheet.

Responsibilities

• Own and manage a portfolio of projects from initiation through closure, ensuring adherence to scope, schedule, cost and quality.
• Develop and maintain comprehensive project plans, risk registers, RAID logs and status dashboards.
• Facilitate project governance meetings, steering committees and stakeholder reviews.
• Proactively identify, elevate and resolve project risks and issues.
• Provide day-to-day guidance and mentoring to junior and mid-level Project Managers within the PMO.
• Establish and continuously improve PMO standards, templates, tools, methodologies and best practices.
• Conduct project reviews and quality assurance checks across the PMO portfolio.
• Support capacity planning and resource allocation across the team.

Skills

Project management

Stakeholder management

Leadership & mentoring

Risk management

Agile / Scrum

Communication

Education

Bachelor's degree in Business/IT/Engineering

Master's preferred

Tools

MS Project

Jira

Confluence

Smartsheet

Job description

Wiki Labs is establishing a formal PMO function to drive structured project delivery across the organisation. A Senior Project Manager is required to lead the PMO office, manage end-to-end project delivery, and mentor junior PMO team members. This is a new headcount to support the company's growth and operational maturity.

ROLE OVERVIEW

The Senior Project Manager leads Wiki Labs' Project Management Office (PMO), driving end-to-end delivery of strategic and operational projects. Reporting directly to CTO, this individual is the PMO's primary point of leadership — ensuring projects are delivered on time, within scope and budget, while building the capability and discipline of the broader PMO team.

KEY RESPONSIBILITIES

• Own and manage a portfolio of projects from initiation through closure, ensuring adherence to scope, schedule, cost and quality.
• Develop and maintain comprehensive project plans, risk registers, RAID logs and status dashboards.
• Facilitate project governance meetings, steering committees and stakeholder reviews.
• Proactively identify, elevate and resolve project risks and issues.
• Provide day-to-day guidance and mentoring to junior and mid-level Project Managers within the PMO.
• Establish and continuously improve PMO standards, templates, tools, methodologies and best practices.
• Conduct project reviews and quality assurance checks across the PMO portfolio.
• Support capacity planning and resource allocation across the team.

Stakeholder Management

• Act as the primary liaison between project teams and senior leadership.
• Communicate project status, risks and decisions clearly to both technical and non-technical stakeholders.
• Build strong relationships with cross-functional teams including Technology, Finance, Operations and Business.

Governance & Reporting

• Define and enforce project governance frameworks across the PMO.
• Produce executive-level project portfolio reports and insights.
• Ensure all projects comply with organisational policies, standards and compliance requirements.
• Champion agile, hybrid or waterfall delivery methodologies as appropriate to each project context.
• Drive lessons-learned processes and embed improvements into future project cycles.
• Evaluate and implement PM tools and platforms to improve team efficiency.

• Bachelor's degree in Business, IT, Engineering, or related discipline (Master's preferred).
• Minimum 7 years of project management experience, with at least 3 years in a senior or lead PM capacity.
• PMP, PRINCE2, or equivalent project management certification is required.
• Agile / Scrum certification (CSM, PSM, SAFe) is an advantage.
• Proven track record managing complex, cross-functional projects from initiation to closure.
• Experience leading or mentoring a PMO team or junior project managers.
• Strong command of PM tools: MS Project, Jira, Confluence, Smartsheet, or equivalents.
• Excellent stakeholder management, communication, and presentation skills.
• Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong analytical, problem-solving and risk management skills.
• Experience in the technology, digital, or consulting sector is preferred.

Information Technology Services 11-50 employees

Wiki Labs Sdn Bhd ("Wiki Labs") is a trusted IT Solutions Provider delivering innovative and high-performance technology solutions to enterprises across Malaysia.

We define “Solutions” as providing strategic answers to complex IT challenges, helping clients stay competitive in today’s evolving digital landscape. The name “Wiki”, derived from the Hawaiian word for “speedy”, reflects our commitment to agility, efficiency, and excellence in service delivery.

Our expertise spans infrastructure modernization, cloud transformation, and cybersecurity, empowering organizations to optimize performance, enhance security, and drive digital growth.

Wiki Labs Sdn Bhd ("Wiki Labs") is a trusted IT Solutions Provider delivering innovative and high-performance technology solutions to enterprises across Malaysia.

We define “Solutions” as providing strategic answers to complex IT challenges, helping clients stay competitive in today’s evolving digital landscape. The name “Wiki", derived from the Hawaiian word for “speedy", reflects our commitment to agility, efficiency, and excellence in service delivery.

Our expertise spans infrastructure modernization, cloud transformation, and cybersecurity, empowering organizations to optimize performance, enhance security, and drive digital growth.