Senior Production Planner

Celestica; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

Celestica in Malaysia is seeking a highly driven professional to manage production scheduling, order lifecycles, and direct customer accounts in a fast-paced EMS environment.

You will bridge production with clients, align schedules to demand and shipment commitments, coordinate expediting, and drive continuous improvement while collaborating across functions.

Qualifications

• Bachelor’s degree in related field.
• 5 to 8 years of relevant EMS experience.
• SAP or MRP systems proficiency preferred.
• Advanced planning capabilities with Excel and Word.
• Strong communication, negotiation, and interpersonal skills.
• Fluency in English and Bahasa Malaysia.
• Experience in fast-paced, high-mix low-volume environments.

Responsibilities

• Develop and optimize detailed production schedules based on orders, forecasts, and customer profiles.
• Analyze capacity, cycle times, urgency, and material availability to build efficient schedules.
• Evaluate impact of customer requests on operations and deliver shipment plans to clients.
• Proactively adjust plans based on performance and shifting priorities.
• Oversee shop order releases, material kitting, and expedite materials to keep production on track.
• Monitor production output, packing timelines, and revenue commitment plans.

Skills

End-to-End Order Management

Direct Customer Handling

Advanced Planning

Excel & Word

English & Bahasa Malaysia

HMLV Environment

Education

Bachelor’s Degree

Tools

SAP

MRP systems

Job description

We are seeking a highly driven, experienced professional to manage production scheduling, order lifecycles, and direct customer accounts in a fast-paced manufacturing environment. In this role, you will bridge the gap between our production floor and our clients, ensuring that manufacturing schedules align perfectly with customer demand and shipment commitments.

Job Responsibilities:

• Production Scheduling & Planning: Develop, maintain, and optimize detailed production schedules based on actual orders, demand forecasts, and customer profiles.
• Data-Driven Decision Making: Analyze capacity, cycle times, urgency, and material availability to build efficient, realistic manufacturing schedules.
• Impact Assessment & Shipment Planning: Evaluate how customer scheduling requests affect internal operations (line scheduling, procurement, logistics) and deliver clear, actionable shipment plans to clients.
• Dynamic Schedule Maintenance: Proactively adjust plans based on actual vs. target performance, shifting customer priorities, demand fluctuations, and material availability.
• Coordination & Expediting: Oversee shop order releases and material kitting. Pinpoint parts shortages early and collaborate with teams to expedite materials to keep production on track.
• Performance & Revenue Tracking: Monitor production output, packing timelines, and revenue commitment plans to ensure business targets are met.
• Logistics Management: Arrange and track shipments against customer commit dates; proactively identify and resolve logistical bottlenecks.
• Cross-Functional Collaboration: Partner with Production, Supply Chain, Engineering, Quality, and Shipping departments to resolve operational bottlenecks and secure shipment dates.
• Continuous Improvement: Champion production processes to meet or exceed quality, output, and operational efficiency targets.
• Customer Account Management & Escalation: Serve as the primary point of contact for the customer regarding material readiness, planning, and shipments. Confidently manage day-to-day communication and resolve escalations efficiently.

Job Requirements:

Non-Negotiable Core Experience (Must-Have)

• End-to-End Order Management: Proven, hands-on experience managing the entire lifecycle of customer orders.
• Direct Customer Handling: Demonstrated success in managing client communications, building relationships, and resolving high-stakes escalations.

Education, Skills & Qualifications

• Education: Minimum of a Bachelor’s Degree in a related field.
• Experience: 5 to 8 years of relevant experience, with a strong preference for backgrounds in an EMS (Electronic Manufacturing Services) environment.
• Systems: Proficiency or familiarity with SAP or MRP systems is highly preferred.
• Technical Skills: Advanced planning capabilities and proficiency in Microsoft Excel and Word.
• Soft Skills: Strong communication, negotiation, and interpersonal skills.
• Language: Full professional proficiency in both English and Bahasa Malaysia.
• Work Environment: Proven ability to work independently in a fast-paced, dynamic, and high-mix, low-volume (HMLV) production setting.