Senior Product Support Engineer (Multilane, Penang) (PENANG, MY)

LitePoint; Penang; On-site; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Annual leave

ESPP

Job summary

Teradyne’s Penang-based manufacturing site is seeking a hands-on hardware engineer to support test and measurement product lines. You will troubleshoot RF and optical issues, perform precise measurements, and drive test method improvements across cross-functional teams including NPI, R&D, and field services.

The role emphasizes manufacturability, yields, and cost reduction while ensuring products meet specifications.

Qualifications

• Bachelor’s degree or equivalent in a relevant field required.
• Strong experience with RF and optical test and measurement.
• Proven ability to troubleshoot complex hardware issues and perform data analysis.

Responsibilities

• Support hardware engineering activities for test and measurement product lines.
• Troubleshoot RF/optical issues at module and component level and improve test methods.
• Set up and perform RF and photonics measurements and interpret results.
• Collaborate with cross-functional teams and CM for manufacturing quality.

Skills

RF test

Optical test

Troubleshooting

Data analysis

Education

BA/BS or equivalent

MSEE preferred

Tools

PXIe equipment

Network Analyzers

Spectrum Analyzers

DSOs

Job description

Location: Bukit Minyak Area, onsite at Mainland Penang contract manufacturing site

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

As a critical member of Teradyne’s product test group, you will be responsible for supporting hardware engineering activities supporting test & measurement product lines in several revolutionary wireless, high speed I/O test solutions, and optical test technologies. This is a hands‑on hardware engineering role focused on pre‑post‑ramp sustaining activities in the factory and field. It involves active participation across cross functional teams such areas Test SW, Firmware teams, Quality, New Product Introduction (NPI), R&D, Field Services, Application Engineering etc. This role will primarily be focused on supporting Teradyne’s manufacturing efforts at its Contract Manufacturer site.

• Troubleshoot hardware and root cause analog, digital, high speed optical, and RF issues to module and component level.
• Identify common HW failure patterns, draft plans to address them and use data analysis tools to optimize and improve test methods and limits to help deliver quality products.
• Set up and perform RF and precision photonics measurements, such as compression (P1dB), phase noise, gain, spurious emissions, S parameter measurements, BER, eye diagrams, jitter, optical power, wavelength, extinction ratio, and related photonics metrics.
• Use production and manufacturing knowledge to drive improvement in board and system designs.
• Consistent focus on overall HW yield enhancement, reliability improvement and other continuous improvement processes and procedures.
• Ensure all products leaving the factory meet the manufacturability, quality, functional specification, and cost requirements.
• Ensure production processes, assembly documentation and test procedures are in place to meet the highest outgoing quality standards.
• Manage and execute hardware deviations, change requests and Engineering Change Orders (ECO) during various manufacturing stages.
• Responsible for optimization of test parameters, test times, touch times, and test station designs with a goal to drive down manufacturing costs.
• Disciplined monitoring and communication of product status and any issues encountered throughout the manufacturing process.
• Manage technical communication between LitePoint teams and Contract Manufacturing (CM) during various stages of production build and become a pivotal part in conflict resolution and finding technical solutions.
• Implement technical debug plans and train test engineers and technicians to drive down debug and re‑test time to optimize production and delivery costs.
• Work with third party vendors regarding component qualification and other characterization activities.
• Familiarity with PCBA schematics, PCBA layout and fabrication drawings, and electronic BOMs.
• Strong understanding and functional knowledge of various RF lab equipment such as Network Analyzers, Spectrum Analyzers, Phase Noise Analyzers, Signal Analyzers, PXIe systems, tunable lasers, BERTs, DSOs, and TDRs.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BA/BS (or equivalent) is required. MSEE preferred
• 8-10 years of experience in the areas of hardware engineering, product engineering, and/or failure analysis for RF and Optical systems and board level products.
• Deep expertise in Photonics & High-Speed I/O test and measurement solutions.
• Knowledge of high speed photonics and electronic test solutions, including PXIe optical modules, tunable lasers, BERT instruments, optical to electrical converters, and related platforms.
• Deep understanding of RF/Optical products and a technical understanding of RF/Optical design is a must.
• Prior RF and optical board design experience is a plus.
• Prior experience working on design and manufacturing Wi‑Fi/Cellular testers, Optical, BERT, DSO, and TDR systems is required.
• Prior experience working with mm‑wave products is a plus.
• Knowledge of PXI test solutions is a plus.
• Good troubleshooting, failure analysis, and problem‑solving skills are essential.
• A collaborator with excellent communication and organizational skills is required.
• Must have persistent attention to detail and quality.

We are only considering candidates local to position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Benefits:

Teradyne offers a variety of robust health and well‑being benefit programs, including outpatient medical, flexible benefits (Optical, dental, health screening, fitness and wellness), insurance, annual leave, ESPP and more.

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