Senior Product Support Engineer (Multilane, Penang)

LitePoint; Penang; On-site; MYR 80,000 - 120,000; Full time

Benefits offered by this job

Outpatient medical benefits

Flexible benefits (optical, dental)

Annual leave

Job summary

LitePoint is hiring a hardware engineer in Malaysia, focused on supporting product test for high-speed I/O and optical test technologies. This role requires 8-10 years of experience in hardware engineering, with in-depth knowledge of RF and optical systems. Responsibilities include troubleshooting hardware, managing communication between teams, and improving test processes. Candidates should hold a BA/BS and possess strong collaboration skills. Benefits include comprehensive health programs and annual leave.

Qualifications

• 8-10 years of experience in hardware engineering or product engineering.
• Deep expertise in Photonics & High-Speed I/O test solutions.
• Excellent communication and organizational skills are essential.

Responsibilities

• Troubleshoot hardware and root-cause analog and RF issues.
• Manage technical communication between LitePoint and Contract Manufacturing.
• Implement technical debug plans and train test engineers.

Skills

Troubleshooting

Failure analysis

Collaboration

Problem-solving

Attention to detail

Education

BA/BS in relevant field

MSEE preferred

Tools

Network Analyzers

Spectrum Analyzers

BERT instruments

DSOs

PXIe systems

Job description

Location: Bukit Minyak Area, onsite at Mainland Penang contract manufacturing site

Opportunity Overview

As a critical member of Teradyne’s product test group, you will be responsible for supporting hardware engineering activities for test & measurement product lines in several revolutionary wireless, high‑speed I/O test solutions, and optical test technologies. This is a hands‑on hardware engineering role focused on pre‑post‑ramp sustaining activities in the factory and field, involving active participation across cross‑functional teams such as Test SW, Firmware, Quality, New Product Introduction (NPI), R&D, Field Services, and Application Engineering. This role will primarily focus on supporting Teradyne’s manufacturing efforts at its Contract Manufacturer site.

• Troubleshoot hardware and root‑cause analog, digital, high‑speed optical, and RF issues to module and component level.
• Identify common HW failure patterns, draft plans to address them and use data‑analysis tools to optimize and improve test methods and limits to help deliver quality products.
• Set up and perform RF and precision photonics measurements, such as compression (P1dB), phase noise, gain, spurious emissions, S‑parameter measurements, BER, eye diagrams, jitter, optical power, wavelength, extinction ratio, and related photonics metrics.
• Use production and manufacturing knowledge to drive improvement in board and system designs.
• Consistent focus on overall HW yield enhancement, reliability improvement and other continuous improvement processes and procedures.
• Ensure all products leaving the factory meet the manufacturability, quality, functional specification, and cost requirements.
• Ensure production processes, assembly documentation and test procedures are in place to meet the highest outgoing quality standards.
• Manage and execute hardware deviations, change requests and Engineering Change Orders (ECO) during various manufacturing stages.
• Responsible for optimization of test parameters, test times, touch times, and test station designs with a goal to drive down manufacturing costs.
• Disciplined monitoring and communication of product status and any issues encountered throughout the manufacturing process.
• Manage technical communication between LitePoint teams and Contract Manufacturing (CM) during various stages of production build and serve as a pivotal part in conflict resolution and finding technical solutions.
• Implement technical debug plans and train test engineers and technicians to drive down debug and re‑test time to optimize production and delivery costs.
• Work with third‑party vendors regarding component qualification and other characterization activities.
• Familiarity with PCBA schematics, PCBA layout and fabrication drawings, and electronic BOMs.
• Strong understanding and functional knowledge of various RF lab equipment such as Network Analyzers, Spectrum Analyzers, Phase Noise Analyzers, Signal Analyzers, PXIe systems, tunable lasers, BERTs, DSOs, and TDRs.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• BA/BS (or equivalent) is required. MSEE preferred.
• 8‑10 years of experience in hardware engineering, product engineering, and/or failure analysis for RF and Optical systems and board‑level products.
• Deep expertise in Photonics & High‑Speed I/O test and measurement solutions.
• Knowledge of high‑speed photonics and electronic test solutions, including PXIe optical modules, tunable lasers, BERT instruments, optical‑to‑electrical converters, and related platforms.
• Deep understanding of RF/Optical products and a technical understanding of RF/Optical design is a must.
• Prior RF and optical board design experience is a plus.
• Prior experience working on design and manufacturing of Wi‑Fi/Cellular testers, Optical, BERT, DSO, and TDR systems is required.
• Prior experience working with mm‑wave products is a plus.
• Knowledge of PXI test solutions is a plus.
• Good troubleshooting, failure analysis, and problem‑solving skills are essential.
• Excellent collaboration, communication and organizational skills are required.
• Persistent attention to detail and quality is a must.

We are only considering candidates local to the position location and are unable to provide relocation for this position.

This position is not eligible for visa sponsorship.

Benefits

Teradyne offers a variety of robust health and well‑being benefit programs, including outpatient medical, flexible benefits (Optical, dental, health screening, fitness and wellness), insurance, annual leave, ESPP and more.